Allison Lee Smith
Laguna Beach ,USA
Summary
Results-driven Sales Representative in the Aesthetic industry, skilled in building strategic partnerships that drive business growth. Strong analytical abilities enable effective KPI evaluation and strategy development for enhanced ROI. Committed to leveraging industry experience to foster organizational profitability.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Business Development Manager
Image Skincare
05.2025 - Current
- Developed strategic partnerships that expanded market presence and contributed to revenue growth.
- Increased client base by cultivating relationships with key decision-makers and identifying opportunities.
- Identified new business opportunities through market trend analysis, shaping effective product strategies.
- Conducted competitive analysis, refining sales strategies and strengthening product positioning.
- Led cross-functional teams in executing targeted marketing campaigns to boost brand awareness.
- Implemented CRM systems, streamlining client interactions and improving service quality.
- Collaborated with executive leadership on defining long-term business objectives for growth.
- Facilitated client communication to address needs and build trust-based relationships.
Territory Sales Manager
Iredale Cosmetics
01.2024 - 05.2025
- Developed territory sales strategies leveraging partner resources, meeting decks, and forecasting sheets, resulting in improved market penetration.
- Analyzed sales data to identify trends and adjust tactics, leading to enhanced performance outcomes.
- Analyzed sales data to identify trends and adjust tactics for performance improvement.
- Collaborated with marketing teams to create targeted campaigns aligned with regional needs.
- Conducted regular market assessments to inform competitive positioning and optimize product offerings.
- Conducted regular market assessments to inform competitive positioning, optimizing product offerings based on regional insights.
- Presented quarterly performance reports to senior management, emphasizing achievements and growth opportunities.
Director of Operations, Revenue Management & Sales
Pure Dermatology and Hair Center
10.2023 - 01.2024
- Highlighted significant accomplishments in sales and relationship management.
- Exceeded sales objectives consistently while cultivating strong relationships and guiding organizational success. Recruited from Underskin due to determination, drive and background experience.
- Directed daily operations for dermatology and hair restoration clinic services.
- Coordinated patient scheduling, intake, and clinic flow across care teams.
- Oversaw staff coverage, training, and performance standards for front and clinical offices.
Outside Sales Representative
Underskin LLC
05.2023 - 10.2023
- Key Achievements:
- Achieved given sales goals and exceeded my targets by 55% Evaluated sales performance and recommended effective ways to implement exclusive offers and promotions, leading to a substantial increase in revenue
- Developed strong, lasting relationships with clients through effective communication.
- Managed commercialization and branding for dermatology office and med spa portfolios, strategizing and reviewing growth plans to drive continuous sales.
- Led strategic oversight for business management, sales, marketing, financial planning, customer service, and risk control operations to enhance overall performance.
- Identified cost-saving opportunities in supply management, leading to a significant reduction in expenses without compromising the quality of patient care.
- Optimized operational efficiency by streamlining workflow through effective staff rotations
- Implemented data-driven changes and supervised adherence to quality assurance, performance improvement, compliance management, and technology integration plans to ensure operational excellence.
Practice Manager / Front Office Receptionist / Back Office Medical Assistant
Marque Urgent Care Lake Forest
03.2022 - 05.2023
- Highlighted significant accomplishments
- Elevated overall patient satisfaction by implementing proactive measures in response to feedback, managing patient care, and delivering exceptional customer service.
- Oversaw daily operations of urgent care clinic at Marque Urgent Care Lake Forest, ensuring seamless patient experiences.
- Scheduled and managed front office and clinical support staff, optimizing coverage for patient needs.
- Streamlined patient flow, registration, and check-in processes to enhance efficiency and reduce wait times.
Office Manager
Aesthetic Dermatology & Laser Center
05.2015 - 02.2022
- Streamlined office operations to enhance patient scheduling efficiency and reduce wait times.
- Managed inventory and ordering processes for medical supplies, ensuring optimal stock levels at all times.
- Developed training programs for new administrative staff, improving onboarding experience and operational knowledge.
- Implemented electronic health record systems, increasing data accuracy and accessibility for clinical staff.
- Coordinated interdepartmental communication to foster collaboration and enhance patient care quality.
- Oversaw compliance with health regulations and standards, ensuring adherence to best practices in the clinic's operations.
- Led strategic planning initiatives to optimize resource allocation and support organizational growth objectives.
- Analyzed workflow processes and identified areas for improvement, leading to enhanced productivity across teams.
- Protected sensitive information to ensure confidentiality with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Reconciled accounts payable/receivable transactions regularly to maintain accuracy in financial records and support balanced budgets.
- Oversaw office inventory activities by ordering and requisitioning and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Planned office events and meetings efficiently and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Negotiated contracts with vendors to secure high-quality services at reduced costs.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Medical Office Assistant
Dr. Thomas E. Angelovic, M.D
06.2003 - 04.2015
- Maintained accurate medical records using electronic health record systems to ensure compliance.
- Coordinated communication between patients and healthcare providers to streamline care processes.
- Managed patient scheduling and appointment confirmations to optimize daily operations.
- Coordinated communication between patients and healthcare providers to enhance care delivery.
- Trained new staff on office procedures and software applications to ensure effective onboarding.
- Implemented streamlined patient intake procedures to minimize wait times and boost patient satisfaction.
Education
Courses RN Program - Nursing and General Education
Golden West College
Huntington Beach, CAHigh School Diploma -
Marina High School
Huntington Beach, CASkills
- B2B sales
- Account management
- Customer retention
- Sales training
- Negotiation tactics
- Pipeline management
- Forecasting and market research
- Market analysis
- Competitive analysis
- Partnership development
- Strategic planning
- Revenue growth
- Account growth
- Process optimization
- Planning and implementation
- CRM tools
- CRM software
- CRM oversight
- Microsoft Office and Google Suite
- Video conferencing tools
- Relationship building and collaboration
- Critical thinking and analysis
- Problem-solving
- Teamwork strategies
- Prospect targeting
- Territory planning
- Problem solving
- CRM software
- Prospect targeting
- CRM oversight
Certification
Phlebotomy Certificate 2020 – Present
References
- Lauren, Balbas, PA-C, 949-290-1426
- Inor, Latolla, CEO/ OWNER Face and Body Revival, inor@faceandbodyrevival.com, 949-500-2318
- Edward, Kramer, M.D., 714-345-3600
Community Service & Volunteer Work
- Lauren, Balbas, PA-C, 949-290-1426
- Inor, Latolla, CEO/ OWNER Face and Body Revival, inor@faceandbodyrevival.com, 949-500-2318
- Edward, Kramer, M.D., 714-345-3600
Accomplishments
My experience with Ellacor has been truly exceptional. I have not only assisted in the treatment process but have also overseen patients throughout their entire journey with Ellacor, from start to finish. I have conducted demonstrations, engaged in discussions with physicians about the needs of their patients for successful outcomes, and highlighted the innovative aspects of Ellacor technology. Additionally, I have communicated how integrating Ellacor into their practices can contribute to their success. My role as the Director of Operations at Pure Derm has provided me with invaluable insights and expertise, which have greatly enhanced my effectiveness as a sales representative.
Timeline
Business Development Manager
Image Skincare
05.2025 - Current
Territory Sales Manager
Iredale Cosmetics
01.2024 - 05.2025
Director of Operations, Revenue Management & Sales
Pure Dermatology and Hair Center
10.2023 - 01.2024
Outside Sales Representative
Underskin LLC
05.2023 - 10.2023
Practice Manager / Front Office Receptionist / Back Office Medical Assistant
Marque Urgent Care Lake Forest
03.2022 - 05.2023
Office Manager
Aesthetic Dermatology & Laser Center
05.2015 - 02.2022
Medical Office Assistant
Dr. Thomas E. Angelovic, M.D
06.2003 - 04.2015
Courses RN Program - Nursing and General Education
Golden West College
High School Diploma -
Marina High School