Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Receptionist
Allison Maiuri

Allison Maiuri

Ogden,UT

Summary

Proven Entrepreneur and Fitness Management professional with a track record of driving revenue growth and customer retention at VASA Fitness. Expert in strategic thinking and customer relations, I excel in building brand loyalty and fostering team collaboration. Successfully launched new products and cultivated inclusive fitness environments, significantly enhancing client satisfaction and participation.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Entrepreneur

Self-employed
09.2023 - Current
  • Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
  • Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
  • Launched new product lines successfully through comprehensive planning, strategy and research.
  • Determined business plan, mission statement, and vision.

Personal Training Manager

VASA Fitness
04.2023 - 09.2023
  • Assisted clients in setting realistic fitness goals and providing guidance on achieving those targets through consistent dedication to their personalized exercise plans.
  • Improved overall gym revenue by upselling personal training packages and promoting additional services such as group classes, nutrition counseling, and workshops.
  • Managed budgets for staffing expenses, staff education resources, marketing materials, equipment maintenance costs while maintaining profitability.
  • Designed engaging fitness challenges for members to participate in, boosting camaraderie among gym-goers while increasing overall member engagement.
  • Organized educational seminars on various health-related topics for both staff members and clientele, fostering a well-informed community within the gym setting.
  • Enhanced client satisfaction by developing personalized fitness programs tailored to individual goals and needs.
  • Promoted a safe workout environment by enforcing proper exercise techniques among trainers and performing regular equipment safety checks.
  • Regularly updated personal training staff members on industry trends, new exercise techniques, and relevant research findings to ensure delivery of top-notch services.
  • Developed a successful team of personal trainers by providing ongoing mentoring, coaching, and professional development opportunities.
  • Addressed client concerns with empathy and understanding, ensuring prompt resolutions to maintain high levels of satisfaction.
  • Conducted comprehensive fitness assessments for new clients to determine baseline measurements and establish appropriate exercise programs based on individual needs.
  • Evaluated trainer performance regularly through observation sessions and client feedback surveys to ensure continuous improvement in service quality.
  • Increased gym membership retention through consistent follow-ups, progress tracking, and adjusting workout plans accordingly.
  • Recruited interviewed, hired, and onboarded new personal trainers by identifying individuals who demonstrated strong work ethic, passion for health and fitness, and excellent communication skills.
  • Established strong relationships with clients by fostering a supportive and motivational environment conducive to achieving their fitness goals.
  • Fostered a positive work culture among personal training staff by organizing team-building activities, celebrating achievements, and encouraging open communication channels for feedback and suggestions.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Maintained up-to-date knowledge of fitness training methods to inform approach.
  • Met or exceeded monthly revenue and training goals.
  • Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.

Personal Trainer/ Group Fitness Instructor

VASA Fitness
03.2016 - 04.2023

Acquired new clients and maintained a clientele of 50+.

  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Monitored and evaluated program performance to determine value and quality.
  • Assisted clients in setting realistic fitness goals and providing guidance on achieving those targets through consistent dedication to their personalized exercise plans.
  • Demonstrated proper technique for exercises to avoid injuries.
  • Met or exceeded monthly revenue and training goals.
  • Educated clients on importance of proper nutrition to reach fitness objectives.
  • Designed engaging fitness challenges for members to participate in, boosting camaraderie among gym-goers while increasing overall member engagement.
  • Designed specific workout systems for individual clients based on performance ability.
  • Developed customized fitness plans for wide range of clients to expand services.
  • Provided individualized fitness assessments, program designs and nutrition counseling services.
  • Helped clients set and achieve health and wellness goals.
  • Developed and implemented creative exercise programs to keep clients engaged and motivated.
  • Developed healthy eating meal plans for clients to provide holistic approach.
  • Demonstrated safe and correct forms for each exercise and piece of equipment.
  • Promoted a safe workout environment by enforcing proper exercise techniques among trainers and performing regular equipment safety checks.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Enhanced client satisfaction by developing personalized fitness programs tailored to individual goals and needs.

Group Fitness Instructor/ Group Fitness Manager

Ogden Athletic Club
04.2013 - 04.2016
  • Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
  • Led weekly classes for up to 50 individuals with consistent participation and positive feedback.
  • Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
  • Promoted overall wellness by incorporating mindfulness practice into selected group sessions, enhancing participant mental well-being alongside physical fitness achievements.
  • Managed group fitness classes of up to Number members.

Education

English Literature

Brigham Young University - Idaho
Rexburg, ID

Skills

  • Goal Setting
  • Entrepreneurial personality
  • Strategic Thinking
  • Customer Relations
  • Innovative Mindset
  • Customer Acquisition
  • Customer Service
  • Teamwork and Collaboration
  • Decision-Making
  • Relationship Building
  • Business Development
  • Product Development
  • Sales Strategies
  • Budget Control
  • Customer Retention
  • Quality Assurance
  • Sales Coaching
  • Employee Relations
  • Employee Motivation
  • Performance Improvement
  • Employee Development
  • Staff Scheduling
  • Performance Improvements
  • Product Promotion
  • Staff Development
  • Revenue Growth

Accomplishments

I am a certified personal trainer.

I also am active in the amateur boxing community, coaching and cornering aspiring inner-city athletes. I am a certified USA Boxing coach and Official.

Certification

ISSA CPT

AEA Aquatic Instructor

AFAA Group Fitness Instructor

CPR/AED

Timeline

Entrepreneur

Self-employed
09.2023 - Current

Personal Training Manager

VASA Fitness
04.2023 - 09.2023

Personal Trainer/ Group Fitness Instructor

VASA Fitness
03.2016 - 04.2023

Group Fitness Instructor/ Group Fitness Manager

Ogden Athletic Club
04.2013 - 04.2016

English Literature

Brigham Young University - Idaho
Allison Maiuri