Allison McGowan
Oklahoma City,OK
Summary
Safety-focused and passenger-focused Flight Attendant with active experience, committed to turning every flight into a memorable journey for every passenger. Brings a calm, decisive presence in high-pressure situations, a genuine love for connecting with people from all walks of life, and an unwavering dedication to world-class service. Backed by hands-on experience in customer service, team collaboration, and FAA-regulated safety compliance. Ready to bring warmth, professionalism, and a global mindset to a world-class airline team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Flight Attendant
SkyWest Airlines
06.2025 - Current
- Ensure passenger safety and comfort on every flight, executing pre-flight safety briefings, cabin checks, and emergency procedures in full compliance with FAA regulations and SkyWest policies.
- Respond to in-flight medical situations and emergencies with composure and efficiency, applying CPR/AED training and coordinating with crew to ensure swift resolution.
- Resolve passenger concerns and conflicts calmly and professionally, consistently maintaining a positive cabin environment under time-sensitive conditions.
- Collaborate closely with flight deck crew and fellow attendants to execute smooth, coordinated service operations across every phase of flight.
Restaurant Server
Boomarang Diner
06.2024 - 06.2025
- Delivered attentive, high quality service in a high volume environment, managing guest needs efficiently while maintaining a positive and professional demeanor throughout each shift.
- Trained and onboarded new team members on service standards, safety protocols, and point-of-sale procedures, demonstrating clear communication and peer leadership.
Receptionist
KM Painting
05.2022 - 01.2024
- Managed front-desk operations including call routing, visitor check-in, and scheduling, serving as the professional face of the organization for all incoming contacts.
- Maintained strict confidentiality of client records and sensitive business information, demonstrating reliability and discretion.
- Tracked and managed office supply inventory, keeping operations running smoothly through proactive organization and attention to detail.
Education
Bachelor of Business Administration - Marketing
University of Central Oklahoma
Edmond, OKSkills
- Emergency Service/First Aid
- Team Collaboration
- Conflict De-escalation
- Clear Communication
- Time Management
- Cross-Cultural Awareness
- Adaptability Under Pressure
- Customer Service
Certification
- CPR/AED Certified
- FAA Flight Attendant Certificate of Demonstrated Proficiency
Timeline
Flight Attendant
SkyWest Airlines
06.2025 - Current
Restaurant Server
Boomarang Diner
06.2024 - 06.2025
Receptionist
KM Painting
05.2022 - 01.2024
Bachelor of Business Administration - Marketing
University of Central Oklahoma