Allison Menezes
Summary
- Professional hospitality worker, able to excel in fast-paced environment, ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs.
Overview
10
10
years of professional experience
Work History
Server
Cheddar's Scratch Kitchen Darden Restaurants
10.2023 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Improved dining experience by providing prompt, attentive service to guests.
Server
Midtown Table
03.2021 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Acknowledge food allergies to suggest appropriate entrees.
Bartender
Sandollar Restaurant and Marina
01.2014 - 02.2021
- Upheld strict regulations for safe alcohol service and food safety.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Education
AA Degree - Seeking AA Degree
Florida State College
Fletcher High School
Skills
- Strong Work Ethic
- Exceptional customer service
- Memory retention
- Safe Food Handling
- Tableside Etiquette
- Team player
Timeline
Server
Cheddar's Scratch Kitchen Darden Restaurants
10.2023 - 04.2024
Server
Midtown Table
03.2021 - 09.2023
Bartender
Sandollar Restaurant and Marina
01.2014 - 02.2021
AA Degree - Seeking AA Degree
Florida State College
Fletcher High School