Allison Miller
Optical Obscurity LLC
Seffner,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a passionate title in sales or customer service.
13
years of professional experience
Work History
Server
9 Years 7 Months- Provided exceptional customer service to enhance dining experience and foster repeat business.
- Managed table assignments efficiently to optimize guest flow during peak hours.
- Assisted in training new servers on menu items, service protocols, and POS system usage.
- Cultivated warm relationships with regular customers.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
Small Business Owner
2 Years 8 Months- Cultivated partnerships with suppliers, negotiating terms to improve product offerings and pricing.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Promoted business via social media to generate leads and maximize brand identity.
- Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Sales Associate
2 Years 1 Month- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Maintained product displays and inventory levels to optimize store appearance and availability.
- Collaborated with team members to achieve sales goals and improve store performance.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Education
Associate of Science - Psychology
Skills
Customer service
Team collaboration
Adaptable and flexible
Relationship management
Upselling techniques
Accomplishments
Member of the National Honors Society 2023-2025
Timeline
Server
01.2017 - Current
Small Business Owner
Optical Obscurity LLC
04.2015 - 12.2017
Sales Associate
12.2013 - 01.2016
St. Petersburg College
Associate of Science from Psychology