Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Patient Registrar
Corewell Health
Lenox, Michigan
09.2022 - Current
Reviewed patient records to ensure accuracy of demographic information and insurance eligibility.
Verified insurance coverage and completed pre-registration process for new patients prior to their arrival.
Processed all required paperwork and forms related to the registration process and ensured that patient data was entered accurately into the system.
Ensured compliance with HIPAA regulations by maintaining confidentiality of patient health information.
Answered phones promptly and courteously while addressing patient inquiries related to registration matters.
Managed daily cash deposits for payments received from various sources such as insurance companies or individuals.
Collected and processed copayments and out-of-pocket charges using EPIC.
Server/Bartender
Red Robin
Roseville, Michigan
08.2017 - 07.2022
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Ensured that each guest was served courteously, quickly, and efficiently.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Concessions
Cj Barrymore's
Clinton Township, Michigan
11.2015 - 07.2017
Stocked concession stands with supplies and food items.
Assisted customers in selecting items, taking orders, and providing recommendations.
Cleaned concession area including counters, floors, equipment, and utensils.
Received deliveries of food items and stocked shelves accordingly.
Maintained a clean working environment by sweeping floors and emptying trash cans regularly.
Cashier
Orange Leaf
Sterling Heights, MI
06.2013 - 06.2014
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Education
High School Diploma -
Lake Shore High School
St Clair Shores, MI
06-2016
Some College (No Degree) - Liberal Arts and General Studies
Southern New Hampshire University
Manchester, NH
Skills
Processing payment
Electronic Recordkeeping
Patient Relations
Information Security
Customer Service
Data Collection
Timeline
Patient Registrar
Corewell Health
09.2022 - Current
Server/Bartender
Red Robin
08.2017 - 07.2022
Concessions
Cj Barrymore's
11.2015 - 07.2017
Cashier
Orange Leaf
06.2013 - 06.2014
High School Diploma -
Lake Shore High School
Some College (No Degree) - Liberal Arts and General Studies
Southern New Hampshire University
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