Licensed Esthetician with expertise in customized facial protocols at Swoon Aesthetic Spa & Acne Clinic. Proven ability to enhance client satisfaction through strong communication and exceptional customer service. Adept at multitasking and maintaining sanitation standards, ensuring a safe and welcoming environment for all clients.
Overview
2024
2024
years of professional experience
Work History
Licensed Esthetician
Swoon Aesthetic Spa & Acne Clinic
Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
Discussed procedures and treatment options with clients.
Provided specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
Sterilized equipment for patient treatments.
Recommended retail products for at-home use.
Educated patients on treatment options.
Provided clients with knowledge of all cosmetic services being provided.
Developed customized facial treatments for individual clients to address specific skin care needs.
Flexibly worked evenings and weekends to maintain proper spa coverage.
Gained knowledge of facial massage techniques and skin care product ingredients.
Front Desk Receptionist
Swoon Aesthetic Spa & Acne Clinic
08.2023 - 01.2024
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.