Allison Moore
Cranberry Township,PA
Summary
Licensed Esthetician with expertise in customized facial protocols at Swoon Aesthetic Spa & Acne Clinic. Proven ability to enhance client satisfaction through strong communication and exceptional customer service. Adept at multitasking and maintaining sanitation standards, ensuring a safe and welcoming environment for all clients.
Overview
2024
2024
years of professional experience
Work History
Licensed Esthetician
Swoon Aesthetic Spa & Acne Clinic
- Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
- Discussed procedures and treatment options with clients.
- Provided specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
- Sterilized equipment for patient treatments.
- Recommended retail products for at-home use.
- Educated patients on treatment options.
- Provided clients with knowledge of all cosmetic services being provided.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Gained knowledge of facial massage techniques and skin care product ingredients.
Front Desk Receptionist
Swoon Aesthetic Spa & Acne Clinic
08.2023 - 01.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Education
Esthetician License -
Laurel College of Business
Morgantown, WV2023
Radiologic Technologist Certification -
WVU Radiologic Program
Morgantown, WV2020
Associates Degree - Health Science
Fairmont State University
Fairmont, WV2018
High School Diploma -
North Marion Highschool
Farmington, WV05.2016
Skills
- Strong communication skills
- Appointment scheduling
- HydraFacials
- Customized facial protocols
- Product recommendation expertise
- Eyebrow and lash tinting
- Social media marketing
- Team player attitude
- Dermaplaning proficiency
- Chemical peel proficiency
- Conflict resolution
- Laser hair removal
- LED light therapy
- Sanitation and sterilization
- Multitasking and organization
- Customer service
- State licensed esthetician
- Excellent team player
Timeline
Front Desk Receptionist
Swoon Aesthetic Spa & Acne Clinic
08.2023 - 01.2024
Licensed Esthetician
Swoon Aesthetic Spa & Acne Clinic
Esthetician License -
Laurel College of Business
Radiologic Technologist Certification -
WVU Radiologic Program
Associates Degree - Health Science
Fairmont State University
High School Diploma -
North Marion Highschool
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