Allison Oswald
Austin,TX
Summary
Organized Bartender/Server with 6 years experience in fast-paced, high-volume environments. Flexible professional with expertise in team collaboration, cocktail creation, and customer service.
Overview
6
6
years of professional experience
Work History
Bartender/Server
Serranos
11.2019 - Current
- Mixed, poured, garnished, and served drinks for bar clientele as well as restaurant
- Maintained regular clientele through professional and friendly service
- Opened and closed restaurant independently, restocked items daily, and signed checks to distributors
- Helped customers make food and beverage choices according to taste, dietary restrictions, and daily specials
- Submitted customer orders using the restaurant's point-of-sale system while reviewing customers order for accuracy
Bartender
Hilton Garden Inn Hotel
05.2023 - 02.2024
- Mixes and matches ingredients to create classic and innovative drinks in accordance with customers' needs and expectations
- Able to handle busy hotel bar that also serves the restaurant
- Demonstrates thorough knowledge of food and beverage products, menus, and promotions
- Provides recommendations and suggestions to guest for choosing drinks and food
- Collect payment for drinks and food served and balance all receipts
Server
Iron Fish Sushi & Grill
09.2018 - 09.2019
- Provided professional, friendly, and engaging customer service while memorizing menu and daily specials
- Took orders, served food and drinks, and removed dinnerware from the table in a timely manner
- Worked closely with management to address all customer concerns
- Followed all safety and sanitation policies when handling food and beverages
Education
Bachelor of Arts - Sustainable Studies
University of Texas at Austin
Austin, TX05.2018
Skills
- Hospitality service expertise
- High-volume dining
- Point of sale operation
- Craft cocktail knowledge
- Guest relations management
- Food preparation and safety
Timeline
Bartender
Hilton Garden Inn Hotel
05.2023 - 02.2024
Bartender/Server
Serranos
11.2019 - Current
Server
Iron Fish Sushi & Grill
09.2018 - 09.2019
Bachelor of Arts - Sustainable Studies
University of Texas at Austin