Allison Palladini
Clarksburg,West Virginia
Summary
Adept at driving growth and enhancing customer satisfaction, I leveraged operations management and relationship building at Essential Paladin Wellness to significantly boost client retention and referrals. My background includes diverse roles, from Farm Manager to PCA, showcasing my ability to adapt and excel in varied environments, always prioritizing impactful results and effective consulting. Talented Owner with excellent marketing, customer service and facility oversight skills and more than twenty years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
15
15
years of professional experience
Work History
Owner-Sole Proprietor
Essential Paladin Wellness
01.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
Dog Adventure Specialist
Pawesome Tails
08.2022 - 06.2024
- Enhanced pet well-being by conducting daily walks across varied terrains.
- Enhanced socialization of pets by organizing group walks and activities.
- Resolved behavioral issues with pets through consistent and positive reinforcement techniques.
- Expanded client base through effective word-of-mouth and social media marketing.
- Improved client satisfaction with regular updates and photos during walks.
- Recorded activities to keep owners fully informed on pet exercise.
- Adapted walking routines according to weather conditions to ensure the safety of all pets under my care.
- Maintained safety and control of pets in various environments, preventing any incidents.
- Streamlined communication with pet owners to understand and meet their specific requirements.
Massage Therapist
A Spa for You
04.2021 - 01.2022
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
- Assessed medical histories and conditions of clients to determine contraindications to massage services.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
Farm Manager
Feildstone Farm
08.2020 - 09.2021
- Boosted overall profitability with effective budget management, cost reduction strategies, and market analysis.
- Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
- Adjusted production strategies to account for changing factors such as market and weather conditions.
- Developed advanced understanding of farm operations, purchasing needs, and labor requirements.
- Established strong relationships with suppliers to ensure a consistent supply of necessary materials at competitive prices.
- Collaborated closely with agronomists to make informed decisions about planting schedules, seed selection, nutrient management plans, and other vital aspects of crop production optimization.
- Handled complex and urgent customer concerns calmly to maximize satisfaction and enhance loyalty.
- Used skills to grow new plants from seeds, clippings, bulbs and clone-cubes.
Homeschool Educator
My Daughter, Olivia
09.2009 - 07.2019
- Enhanced homeschool learning environment by incorporating individualized lesson plans tailored to each student''s needs.
- Organized field trips and enrichment activities, enhancing real-world understanding of academic concepts.
- Developed comprehensive curriculum covering a broad range of subjects, ensuring students received well-rounded education.
- Fostered critical thinking skills through engaging discussions and inquiry-based learning techniques.
- Managed record-keeping and documentation requirements, maintaining accurate records of student performance and progress reports.
- Supported social development through group activities such as co-op classes or community service projects within the homeschool community.
- Attended textbooks fairs and homeschool meetings to understand different approaches to subject matter.
PCA
Cerebral Palsy Family Resource
01.2012 - 02.2016
- Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
- Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
- Monitored vital signs and reported changes in patient condition to medical professionals promptly.
- Improved patient comfort by providing compassionate and attentive care.
- Educated patients on self-care techniques and disease management strategies, empowering them to take control of their health.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
- Provided respite care for family caregivers, allowing them to rest and recharge while ensuring the continued well-being of their loved one.
Education
Certificate of Completion - Life Coach & Hypnotherapy
CC Align Program
Online07.2024
Certificate of Completion - Death Doula
IAP
Online01.2021
Associate of Applied Science - Massage Therapy
Spa Tech Institute - Westboro
Westborough, MA10.2011
Skills
- Small business operations
- Relationship Building
- Customer Relations
- Operations Management
- Partnership Development
- Consulting
Timeline
Owner-Sole Proprietor
Essential Paladin Wellness
01.2023 - Current
Dog Adventure Specialist
Pawesome Tails
08.2022 - 06.2024
Massage Therapist
A Spa for You
04.2021 - 01.2022
Farm Manager
Feildstone Farm
08.2020 - 09.2021
PCA
Cerebral Palsy Family Resource
01.2012 - 02.2016
Homeschool Educator
My Daughter, Olivia
09.2009 - 07.2019
Certificate of Completion - Life Coach & Hypnotherapy
CC Align Program
Certificate of Completion - Death Doula
IAP
Associate of Applied Science - Massage Therapy
Spa Tech Institute - Westboro
Similar Profiles
Marquesia JohnsonMarquesia Johnson
Phlebotomist at Divine Essential Health & Wellness ServicesPhlebotomist at Divine Essential Health & Wellness Services
Asia FosterAsia Foster
Intern at Essential Wellness Therapeutic Progam, LLCIntern at Essential Wellness Therapeutic Progam, LLC
Diana UrenaDiana Urena
Nurse at Essential Wellness of South FloridaNurse at Essential Wellness of South Florida