Allison PRICE
Jacksonville
Summary
Experienced Referral Coordinator with three years in managing patient referrals and optimizing workflows. Specializes in appointment scheduling, insurance verification, and conflict resolution to enhance patient access to specialized care. Committed to streamlining processes and maintaining accurate documentation, improving service delivery and patient satisfaction.
Overview
4
4
years of professional experience
Work History
Referral Coordinator Revenue Cycle
Baptist MD Anderson Cancer Center
Jacksonville
08.2025 - 12.2025
- Coordinated patient referrals to specialized oncology services, ensuring timely access to care.
- Managed appointment scheduling for patients and healthcare providers, enhancing overall scheduling efficiency.
- Communicated with insurance providers to verify patient coverage and eligibility.
- Collaborated with medical staff to streamline referral workflows, improving communication and workflow efficiency.
- Prioritized referrals according to urgency and adhered to appropriate referral deadlines.
Referral Coordinator
Baptist Primary Care
Jacksonville
06.2022 - 08.2025
- Coordinated patient referrals, facilitating timely access to specialist services and improving patient satisfaction.
- Coordinated with external agencies, expediting referral processing and ensuring continuity of care for patients.
- Maintained accurate patient records and referral documentation in electronic systems.
- Reviewed demographic, clinical and insurance information before sending to referred specialists.
- Managed appointment scheduling for various healthcare providers and departments.
- Educated patients on available resources and support services, enhancing their understanding and navigation of the healthcare network.
- Assisted in the development of referral processes and procedures.
Education
High School Diploma -
Andrew Jackson Senior High
Jacksonville, FL05-2004
Skills
Referral management
- Appointment scheduling
- Insurance verification & authorization
- Insurance precertification processes
- Epic clinical workflows
- Medical Terminology
- Healthcare compliance
- Workflow optimization
- Time management
- Conflict resolution
- Patient interaction skills
Timeline
Referral Coordinator Revenue Cycle
Baptist MD Anderson Cancer Center
08.2025 - 12.2025
Referral Coordinator
Baptist Primary Care
06.2022 - 08.2025
High School Diploma -
Andrew Jackson Senior High