Allison Robinson
Winston-Salem,NC
Summary
My name is Allison Nicole Robinson. I have experience working as a receptionist at The Raeford Animal Clinic. I also have experience in dog grooming. I have lots of experience in the restaurant business serving customers always with a smile on my face. I am a dedicated, focused, and hard worker.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cashier
Food Lion
Winston-Salem, NC
12.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, enhancing overall shopping experience.
- Maintained accurate cash drawer and balanced registers at shift end.
- Trained new staff on operational procedures and customer service standards.
Server
Hungry Palate Bar & Grill
Winston-Salem, NC
07.2025 - Current
- Delivered exceptional customer service in high-pressure dining environment.
- Managed food and beverage orders using point-of-sale system efficiently.
- Trained new staff on menu items, service standards, and operational procedures.
- Assisted in maintaining cleanliness and organization of dining area and kitchen.
Waitress
Theos Taverna
Pinehurst, NC
10.2014 - 11.2021
- Efficiently resolved problems or concerns to satisfaction of all involved parties.
- Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
- Arranged place settings with fresh tablecloths and tableware to create appealing tables.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Collaborated with chef to analyze and approve all food and beverage selections.
Veterinary Assistant
Raeford Animal Clinic
Raeford, NC
01.2021 - 06.2021
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians
- Set up appointments for checkups and scheduled veterinary consultations and surgical visits.
- Reviewed pet records from daily visits and appointments, entering all important data into system.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Offered every owner exceptional customer service and support as well as top-notch care to each animal.
- Collected and documented animal information such as weight, size, physical condition and food intake.
Dog Groomer
The Grooming Room
Pinehurst, NC
09.2020 - 11.2020
- Washed, groomed and trimmed each animal to enhance coat health.
Server
Maxies Bar and Grill
Pinehurst, NC
01.2019 - 09.2020
- Greeted customers with a smile and personable attitude, answered questions, answered phones in a professional manner, took messages when needed, restocked items, and provided good customer service.
Education
No Degree - Science
Sandhills Community College
Pinehurst, NC2022
High School Diploma -
Pinecrest High School
Southern Pines, NC2014
Skills
- Technologically savvy
- Grooming and bathing
- Dog behavior expertise
- Animal health understanding
- Animal behavior knowledge
- Animal interaction
- Organizational skills
- Critical thinking
- Flexible
- I am AED, First Aid, and CPR certified
- Certified Vet Assistant
- I get along well with others
- Good time management skills
- Good at problem solving
- Organization and efficiency
- Recordkeeping and bookkeeping
- Data entry
- Service-oriented mindset
- Illness identification and treatment
- Medical charts and records
- Dependability and reliability
- Honest and dependable
- Problem-solving
- Hospitality and accommodation
- Upselling techniques
- Empathy and patience
- Clear communication
- Multitasking and organization
- Cash management
- Order taking
Certification
- Certified Vet Assistant, PineCrest High School - 2014
- AED, First Aid, and CPR certified - 2020
Timeline
Cashier
Food Lion
12.2025 - Current
Server
Hungry Palate Bar & Grill
07.2025 - Current
Veterinary Assistant
Raeford Animal Clinic
01.2021 - 06.2021
Dog Groomer
The Grooming Room
09.2020 - 11.2020
Server
Maxies Bar and Grill
01.2019 - 09.2020
Waitress
Theos Taverna
10.2014 - 11.2021
No Degree - Science
Sandhills Community College
High School Diploma -
Pinecrest High School
Experience
Waitress, Receptionist, and Vet Assistance