Allison Santos-Arillotta
Springfield,MA
Summary
Dedicated Medical Receptionist works productively and is experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. .
Overview
12
12
years of professional experience
Work History
Medical Receptionist
Trinity Health Of New England
01.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Co/Business Owner/Operator
Outdoor Aesthetics Landscaping
01.2021 - Current
- Oversaw business budget planning and administration.
- Managed office operations while scheduling appointments
- Maintained filing systems.
- Consulted with customers
Preschool Teacher
Next Step Nursery And Preschool
12.2021 - 06.2023
- Developed weekly lesson plans and activities.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes
- Established positive communication with parents in daily conversation and formal conferences.
Preschool Teacher
First Step Nursery School
11.2012 - 03.2020
- Organized and supervised large and small groups
- Modeled positive behavior and communication skills
- Established positive communication with parents in daily conversation and formal conferences
Education
Associate of Arts - Criminal Justice
Holyoke Community College
Holyoke, MA2025
Early Childhood Certificate - Early Childhood Education
Springfield Technical Community College
Springfield, MA1998
Skills
- Conduct Office Operations/ Clerical
- Coordinate Client Scheduling
- Organizational and Planning
- Clear and Direct Communication/ Written and Verbal
- Collaborative and Team-Oriented
- Strong Work Ethic and Dependable
Timeline
Medical Receptionist
Trinity Health Of New England
01.2024 - Current
Preschool Teacher
Next Step Nursery And Preschool
12.2021 - 06.2023
Co/Business Owner/Operator
Outdoor Aesthetics Landscaping
01.2021 - Current
Preschool Teacher
First Step Nursery School
11.2012 - 03.2020
Associate of Arts - Criminal Justice
Holyoke Community College
Early Childhood Certificate - Early Childhood Education
Springfield Technical Community College