Allison Siegfreied
Taberg,NY
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
2
2
years of professional experience
Work History
Customer Service Representative (Remote)
StarTek
Denver, CO
10.2023 - Current
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Answered customer inquiries and provided accurate information regarding products and services.
Emergency Department Technician
Rome Memorial Hospital
Rome, NY
07.2022 - 03.2024
- Maintained accurate records of patient medical histories, treatments, and test results in accordance with hospital policies.
- Assisted patients with activities of daily living including bathing, dressing changes, ambulation assistance and positioning in bed, chair, stretcher.
- Prepared examination rooms prior to patient visits by stocking supplies such as gowns, linens and instruments.
Resident Aide
Colonial Park Rehabilitation & Nursing
Rome, NY
03.2022 - 07.2022
- Responded quickly to emergency situations, providing appropriate medical attention when needed.
- Collaborated effectively with interdisciplinary team members to provide comprehensive care for each resident.
- Transported residents to appointments or other destinations as required utilizing wheelchair accessible vehicles.
Education
High School Diploma -
Camden Senior High School
Camden, NY06-2011
Skills
- Scheduling
- Paperwork Processing
- Data Collection
- Complaint resolution
- Time Management
- Data Entry
- Prioritization
- Call Management
Timeline
Customer Service Representative (Remote)
StarTek
10.2023 - Current
Emergency Department Technician
Rome Memorial Hospital
07.2022 - 03.2024
Resident Aide
Colonial Park Rehabilitation & Nursing
03.2022 - 07.2022
High School Diploma -
Camden Senior High School