Allison Simon
Lonsdale,MN
Summary
Customer-oriented and strategic-thinking professional with several years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, implementing pricing models and turnaround management.
Overview
5
5
years of professional experience
Work History
President
UrbanEdge Solutions & Supply, LLC
Lonsdale, MN
04.2024 - Current
- Developed and implemented construction plans for projects, ensuring compliance with all applicable codes and regulations.
- Coordinated the delivery of materials to job sites and supervised subcontractors to ensure quality control.
- Monitored budgets, tracked expenditures and prepared financial reports related to construction activities.
Customer Retention Specialist
Waste Managment
Savage , MN
10.2021 - 04.2024
- Provided customer service support to retain customers and address any inquiries or complaints.
- Responded promptly to emails from existing customers seeking assistance or advice.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
Office Assistant
New Prague Area Schools
New Prague, MN
10.2019 - 10.2021
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Education
Bachelor of Science - Human Services
Rasmussen University
Mankato, MN12-2021
Skills
- Contract Management
- Operations Oversight
- Business Administration
- Scheduling
- Inbound and Outbound Calling
- Campus Tours
- Invoicing and Billing
- Budget Forecasting
Timeline
President
UrbanEdge Solutions & Supply, LLC
04.2024 - Current
Customer Retention Specialist
Waste Managment
10.2021 - 04.2024
Office Assistant
New Prague Area Schools
10.2019 - 10.2021
Bachelor of Science - Human Services
Rasmussen University
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