Summary
Overview
Work History
Education
Skills
Timeline
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Allison St Clair

Vancouver,WA

Summary

Results-driven professional with a proven history of success in a single organization, eager to explore new challenges. Demonstrates exceptional performance under pressure, consistently achieving high-quality results. Skilled in independent work and rapid skill acquisition. Committed to delivering outstanding customer experiences.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

VCA Hospitals
Vancouver, WA
08.2024 - Current
  • Answered incoming calls, scheduled appointments, and provided information to clients regarding services offered.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Answered customer inquiries and provided accurate information regarding products and services.

Veterinary Assistant

VCA Hospitals
Cedar Park, TX
06.2022 - 08.2024
  • Administered vaccinations, medications and treatments as prescribed by the veterinarian.
  • Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
  • Obtained information and history from clients to maintain medical charts.
  • Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
  • Trained new staff on facility policies, procedures and electronic medical record management systems.

Volunteer

PAWS Shelter of Central Texas
Dripping Springs, TX
02.2022 - 06.2022
  • Highlighted distinctive characteristics of shelter animals via photography to drive increased adoption rates.
  • Wrote engaging and accurate pet descriptions for shelter websites and social media to improve adoption visibility.
  • Provided regular exercise and socialization for shelter dogs to support their physical and mental well-being.

Education

High School Diploma -

Dripping Springs High School
Dripping Springs, TX

Skills

  • Multi-task management
  • Attention to detail
  • Documentation skills
  • Client communication
  • Record keeping
  • Problem solving

Timeline

Customer Service Representative

VCA Hospitals
08.2024 - Current

Veterinary Assistant

VCA Hospitals
06.2022 - 08.2024

Volunteer

PAWS Shelter of Central Texas
02.2022 - 06.2022

High School Diploma -

Dripping Springs High School

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