
Seasoned Branch Director with comprehensive background in branch management, operations, and team leadership. Known for fostering positive work environments while ensuring optimal customer service and satisfaction. Previously led branch towards increased profitability through effective cost control, staff development, and improved operational efficiency. Skilled in empathetic communication and customer service, fostering trust with patients and families. Demonstrated leadership in multidisciplinary team management and innovative care strategy implementation. Focused on maintaining confidentiality and promoting a nurturing atmosphere for patient care and organizational success. Experienced Registered Nurse with 25+ years in Hospice, NICU, and Pediatric care in home, hospital, and office environments.