Sarah Nichols
CenterWell Home Health
28
years of professional experience
1
Certification
Experienced Registered Nurse with progressive leadership roles that include managing branch operations and leading dynamic teams. Utilized strategic planning to drive performance and enhance customer satisfaction. Track record of optimizing resources and achieving operational targets through effective leadership and collaboration.
Work History
Branch Director/Administrator
11 Years 7 Months- Oversaw daily business processes and directed team members in achieving branch metrics.
- Ensure financial success by strategic budget management.
- Stay abreast of local, state and federal regulations impacting corporate compliance.
- Supported outside sales force in servicing and securing new business opportunities.
- Collaborated with community organizations to expand service offerings and enhance patient outreach.
- Conducted regular performance evaluations for staff members, providing constructive feedback and facilitating professional development opportunities.
- Negotiated contracts with vendors to secure favorable terms for the branch''s procurement needs.
- Cultivated a positive work environment that fostered collaboration, teamwork, and high employee morale.
- Registered nurse provided clinical oversight for field staff, ensuring standards of care delivery were met.
- Managed branch activities to successfully implement two company rebranding initiatives.
- Managed the OHFLAC State Recertification Survey process to maintain operational standards.
- Directed strategic initiatives to enhance operational efficiency and patient care quality.
- Led multidisciplinary teams to ensure compliance with healthcare regulations and standards.
- Implemented performance metrics to assess branch productivity and drive continuous improvement efforts.
Manager of Clinical Practice
4 Years- Aligned daily operations with patient needs through analysis of feedback and implementation of continuous improvement plans.
- Guided staff by providing clear direction and actionable feedback to enhance performance.
- Collaborated with clinicians to shape effective business strategies.
- Motivated staff by offering direction and providing constructive feedback.
RN Assessment Coordinator
5 Years- Skilled Nursing Facility- Responsible for data collection and completion of the MDS (Minimum Data Set) which is a comprehensive assessment that drives reimbursement and care planning.
- Provided support to patients and families during challenging situations, enhancing comfort and facilitating recovery.
- Modified patient treatment plans as indicated by patients' responses and conditions.
- Modified patient treatment plans based on patients' responses and conditions.
- Managed team during annual OHFLAC State Survey of annual OHFLAC State Survey.
Charge Nurse/Medicare Nurse
7 Years- Assessed and assisted patients with diverse and comorbid chronic diagnoses to ensure tailored care plans.
- Administered injections, medications and wound care according to needs.
- Facilitated patient admissions, transfers, and discharges to optimize patient flow and continuity of care.
- Facilitated patient admission, transfer and discharge processes.
- Administered injections, medications, and wound care for patients.
- Performed daily assessments and maintained clinical documentation to facilitate skilled services.
Education
Bachelor of Science - Nursing
- Practical Nursing
High School Diploma
Skills
Operations Management
Budget Management
Regulatory compliance
Quality outcomes
Process improvement
Talent Acquisition
Staff development
Client relations
Community Relations
Culture change leadership
Decision-making
Accomplishments
- Bronze, two-time Silver and Gold STAR award recipient for Center Well Home Health
- Deficiency-Free Home Health Agency State Survey in 2023 and 2025
- Maintained CMS Home Health Compare 5 STAR Patient Satisfaction Rating
Additional Information
- Former board member at larger for the West Virginia Council of Home Care Agencies
- Former Chair of the Education Committee for the West Virginia Council of Home Care Agencies
Certification
CNA Train the Trainer Certification
Professional References
- Upon request
Timeline
Branch Director/Administrator
CenterWell Home Health
08.2014 - 03.2026Read More
Manager of Clinical Practice
CenterWell Home Health
08.2010 - 08.2014Read More
RN Assessment Coordinator
AMFM
06.2005 - 06.2010Read More
Charge Nurse/Medicare Nurse
AMFM
06.1998 - 06.2005Read More
Academy of Careers And Technology
from Practical Nursing
Read More
Webster County High School
High School Diploma
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Mountain State University
Bachelor of Science from Nursing
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