Allison Tart
Pleasant Hill,IA
Summary
Medical Office Specialist graduate with exceptional communication, administrative, interpersonal, and conflict management skills. Extensive experience in fast-paced, demanding clerical work, direct and indirect medical care, educational and legal practices and procedures, and behavioral crisis intervention, problem solving, and management. Seeking a challenging, rewarding position to leverage experience across medical, legal, and educational disciplines.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Server
Jethro's Bbq
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Paraprofessional - Sped Behavioral Support
Southeast Polk Community School District
08.2022 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
- Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
Autism Day Program Lead Teacher
ChildServe
03.2020 - 08.2022
- Promoted an atmosphere of respect, inclusivity, and empathy within the day program setting at all times.
- Ensured a safe and secure environment for participants by closely monitoring daily activities and promptly addressing any concerns.
- Developed strong relationships with participants, families, and staff through consistent communication and collaboration.
- Maintained detailed records of participant progress, using data to inform future programming decisions.
- Established effective crisis intervention procedures, providing immediate support and resolution in situations requiring urgent attention.
- Served as a compassionate advocate for each participant's well-being while maintaining confidentiality regarding sensitive information.
- Provided ongoing training and support to staff members, fostering professional growth within the team.
- Collaborated with multidisciplinary teams to create comprehensive care plans tailored to the unique needs of each participant.
Barista
Starbucks
07.2018 - 08.2019
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Store Owner/Operator Specialist
Get Fit Grill
07.2016 - 07.2018
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
Laboratory Support Technician & Admin Specialist
UnityPoint Health - Iowa Methodist Medical Center
04.2008 - 04.2017
- Collaborated with cross-functional teams, physicians, and health personnel to achieve project goals on time and within budget constraints.
- Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and specimens.
- Enhanced communication between departments through regular updates on laboratory activities and progress reports.
- Aided in the training of new staff members, ensuring they were well-equipped to perform their duties effectively.
- Ensured accurate test results through strict adherence to quality control procedures and protocols.
- Provided exceptional customer service when interacting with clients regarding sample submissions or inquiries about test results.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
Education
Pre-Nursing -
Des Moines Area Community College
Ankeny, IABachelor of Science - Psychology & Neuroscience
Arizona State University
Tempe, AZ05.2026
Associate of Arts -
Des Moines Area Community College
Ankeny, IA05.2012
Associate of Applied Science - Medical Office Specialist
Des Moines Area Community College
Ankeny, IA05.2011
Skills
- Strong Work Ethic
- Effective Communication
- Calm and Patient Demeanor During High Stress
- Collaborative Teamwork
- Adaptability
- Compassion
- Data and Evidence Collection and Management
- Multidisciplinary Collaboration
- Conflict resolution techniques
- Attention to Detail
- Multitasking
- Continuous Improvement
Certification
- Advanced Child Care Training with Pediatric First Aid/CPR/AED–American Red Cross.
- Youth Mental Health First Aid Certification – National Council for Behavioral Health.
- Physical Restraint Training Certificate – Crisis Prevention Institute or similar bodies.
- Certified Nursing Assistant (CNA)
- Trauma Informed Care
- Positive Behavior Support and CPI
- QPR Gatekeeper Suicide Prevention
- NAMI Pediatric Mental Health Awareness Certification
- G-tube Administration
- Dependent Adult Abuse Mandatory Reporter
- Certificate of Specialization, Phlebotomy
Timeline
Server
Jethro's Bbq
06.2024 - Current
Paraprofessional - Sped Behavioral Support
Southeast Polk Community School District
08.2022 - Current
Autism Day Program Lead Teacher
ChildServe
03.2020 - 08.2022
Barista
Starbucks
07.2018 - 08.2019
Store Owner/Operator Specialist
Get Fit Grill
07.2016 - 07.2018
Laboratory Support Technician & Admin Specialist
UnityPoint Health - Iowa Methodist Medical Center
04.2008 - 04.2017
- Advanced Child Care Training with Pediatric First Aid/CPR/AED–American Red Cross.
- Youth Mental Health First Aid Certification – National Council for Behavioral Health.
- Physical Restraint Training Certificate – Crisis Prevention Institute or similar bodies.
- Certified Nursing Assistant (CNA)
- Trauma Informed Care
- Positive Behavior Support and CPI
- QPR Gatekeeper Suicide Prevention
- NAMI Pediatric Mental Health Awareness Certification
- G-tube Administration
- Dependent Adult Abuse Mandatory Reporter
- Certificate of Specialization, Phlebotomy
Pre-Nursing -
Des Moines Area Community College
Bachelor of Science - Psychology & Neuroscience
Arizona State University
Associate of Arts -
Des Moines Area Community College
Associate of Applied Science - Medical Office Specialist
Des Moines Area Community College
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