Allison Watson
Burnet
Summary
Detail-oriented professional with extensive experience in records management, Microsoft Office, and customer service. Recognized for a strong work ethic and dedication to excellence. Possesses exceptional communication, interpersonal, and creative thinking skills, contributing effectively to team dynamics and organizational objectives. Committed to leveraging these abilities to drive success in the role and support company growth. Proven track record of reliability ensures that goals are met with efficiency and professionalism.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Buckner International
Burnet, TX
08.2021 - Current
- Facilitated efficient communication by screening incoming calls and directing them to relevant staff members.
- Oversaw travel planning and executed expense report reconciliation to streamline financial processes.
- Executed systematic filing processes while upholding strict confidentiality standards for sensitive data.
- Compiled and communicated purchase requisitions and payment requests, providing managers with essential information on required resources.
- Facilitated efficient office operations through diligent maintenance of inventory and supply orders.
- Managed communication and coordination of operational and administrative inquiries to support organizational objectives.
- **Database Management**: Updated and maintained electronic filing systems for efficient information retrieval while ensuring data integrity and confidentiality.
- **Vendor Liaison**: Acted as the primary liaison with vendors for service agreements and procurement processes to streamline operations.
- Streamlined accounts receivable processes, reducing outstanding balances and enhancing cash flow management for the organization.
- Coordinated cross-departmental communications to address client payment inquiries and resolve discrepancies effectively.
- Developed comprehensive reporting tools to monitor accounts receivable metrics, enabling data-driven decision-making for management.
- Managed month-end closing processes related to accounts receivable, ensuring accurate financial reporting and compliance.
- Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
Relationship Banker
First United Bank
Marble Falls, TX
08.2018 - 08.2021
- Compiled information about new accounts, enter account information into computers and file related forms and other documents.
- Executed wire transfers of funds.
- Informed customers of procedures for applying for services, such as ATM cards, direct deposit of checks and certificates of deposit.
- Performed teller duties as required.
- Investigated and correct errors upon customers’ request, accorded to customer and bank records.
- **Customer Relationship Management:** Maintain ongoing relationships with clients to assess needs and provide tailored banking solutions.
- **Problem Resolution:** Address customer concerns promptly, facilitating resolutions that enhance client satisfaction and retention.
- **Transaction Processing:** Accurately process deposits, withdrawals, and loan applications while ensuring adherence to security protocols.
Aviation Maintenance Administrator
US Navy
Atsugi, Japan
09.2003 - 05.2009
- Coordinated maintenance schedules and documentation to support aircraft readiness and compliance with safety standards.
- Managed inventory control for parts and supplies, ensuring availability for timely aircraft maintenance operations.
- Developed training materials for maintenance staff, enhancing knowledge of procedures and regulatory requirements.
- Streamlined communication between maintenance teams and logistics to optimize workflow and resource allocation.
- Implemented process changes that improved accuracy in record-keeping related to aircraft maintenance activities.
- Conducted audits of maintenance practices, ensuring compliance with regulatory guidelines and organizational policies on safety.
Education
Associate In Arts (A.A.) - General Studies
Austin Community College
Round Rock, TX12-2015
Skills
- Computers and Technology
- Database and Client Management Systems
- Multitasking and Time Management
- Strong Organizational Skills
- Invoice Processing
- 10-Key Proficiency
- Data entry
- Strong problem solver
- Documentation and recordkeeping
- Database entry
- Dedicated team player
- Deadline oriented
- Customer service
Certification
- CNP - Certified Notary Public
Timeline
Administrative Assistant
Buckner International
08.2021 - Current
Relationship Banker
First United Bank
08.2018 - 08.2021
Aviation Maintenance Administrator
US Navy
09.2003 - 05.2009
Associate In Arts (A.A.) - General Studies
Austin Community College