Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allison Branham

Big Stone Gap,VA

Summary

Knowledgeable Money Center Associate with 5 years of experience in customer service. Successful at accurate and quick work with extensive knowledge of credit card applications, money transfers, receiving money and cashing checks. Adept at working efficiently under pressure and maintaining professionalism. Used to managing with large amounts of money.

Overview

9
9
years of professional experience

Work History

Customer Service Manager

Walmart
07.2019 - Current

.

  • Enhanced customer satisfaction by efficiently handling cash transactions and providing accurate account information.
  • Streamlined transaction processing for increased efficiency and accuracy in balancing daily cash drawers.
  • Established strong customer relationships by offering personalized assistance with banking services and transactions.
  • Assisted customers with account inquiries, resolving issues promptly to maintain a high level of satisfaction.

Layaway Associate

Walmart
03.2018 - Current
  • Collaborated with team members to maintain an organized and updated layaway area.
  • Enhanced customer satisfaction by providing efficient and accurate layaway services.

Apparel Team Lead

Walmart
06.2015 - Current
  • Improved customer satisfaction by providing superior service and product knowledge to assist customers in making informed decisions.
  • Enhanced overall store appearance by maintaining clean, organized displays and ensuring merchandise was properly stocked.
  • Streamlined inventory management processes by effectively tracking incoming shipments and updating stock levels accordingly.
  • Boosted sales performance through regular team training sessions on effective selling techniques and product features.

Cashier

Walmart
06.2015 - Current
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Education

Certificate - Phlebotomy

Mountain Empire Community College
Big Stone Gap, VA
04.2018

High School Diploma -

Union High School
Big Stone Gap, VA
05.2014

Skills

  • Service Delivery Optimization
  • Audit Support
  • Account Management
  • Information Security

Timeline

Customer Service Manager

Walmart
07.2019 - Current

Layaway Associate

Walmart
03.2018 - Current

Apparel Team Lead

Walmart
06.2015 - Current

Cashier

Walmart
06.2015 - Current

Certificate - Phlebotomy

Mountain Empire Community College

High School Diploma -

Union High School
Allison Branham