Allison Williams
Clarks Summit,PA
Summary
At UPS, I spearheaded labor relations and HR initiatives, enhancing employee engagement and retention through innovative programs. Skilled in negotiation and cross-functional collaboration, I successfully negotiated collective agreements and championed diversity, driving organizational growth and fostering a culture of continuous improvement.
Overview
18
18
years of professional experience
Work History
Labor Relations Manager
UPS
03.2021 - Current
- Improved employee retention rates with the implementation of comprehensive onboarding programs for new hires.
- Streamlined communication channels to improve information sharing between management and staff.
- Analyzed trends in employment law, ensuring company compliance with relevant federal, state, and local regulations.
- Supported organizational growth by successfully negotiating multiple collective bargaining agreements.
- Resolved conflicts between employees and management through skillful mediation and negotiation techniques.
- Reduced instances of labor disputes by fostering open dialogue between management and staff members.
- Developed training materials to educate supervisors on best practices in labor relations management.
- Managed grievance processes professionally, minimizing disruptions to daily operations while resolving issues efficiently.
- Collaborated with legal counsel during arbitration hearings, protecting company interests while maintaining a fair process for employees.
- Increased employee satisfaction by addressing concerns promptly and effectively.
- Implemented performance management systems that promoted accountability and drove continuous improvement among the workforce.
- Conducted thorough investigations into workplace complaints, ensuring fair resolutions for all parties involved.
- Established strong relationships with union representatives, promoting collaboration towards mutually beneficial outcomes.
- Assisted HR teams in executing successful talent acquisition strategies while mitigating potential risks related to labor relations issues.
Human Resources Executive - HRBP
UPS
09.2006 - 03.2021
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
- Led continuous improvement efforts within the human resources function by identifying areas of opportunity for process enhancements or cost-saving measures.
- Managed organizational change initiatives, minimizing disruption to business operations.
- Collaborated with cross-functional teams to develop company-wide succession plans for critical roles.
- Established strong relationships with business partners, aligning HR strategy with organizational goals.
- Developed comprehensive onboarding programs, resulting in higher employee retention rates.
- Conducted thorough investigations into employee relations issues, resolving conflicts fairly and efficiently.
- Coached managers on effective leadership techniques to drive team success and individual growth.
- Championed diversity and inclusion initiatives, creating a more inclusive corporate culture for all employees.
Education
Bachelors Degree In Health Administration - Business
University of Scranton
Scranton, PAMasters Degree In Human Resources - Human Resources Management
Colorado Technical University
Colorado Springs, COSkills
- Team Management
- Negotiation expertise
- Employee Relations
- Grievance handling
- Disciplinary action management
- Workplace Safety
- Case analysis
- Recruitment and selection
- Diversity and Inclusion
- Dispute Resolution
- Cross-Functional Collaboration
- Teamwork and Collaboration
- Problem-Solving
Timeline
Labor Relations Manager
UPS
03.2021 - Current
Human Resources Executive - HRBP
UPS
09.2006 - 03.2021
Bachelors Degree In Health Administration - Business
University of Scranton
Masters Degree In Human Resources - Human Resources Management
Colorado Technical University