Allison Williams

• Managed correspondence and documentation, ensuring accuracy and timely responses to inquiries.
• Developed training materials for new staff, enhancing onboarding process efficiency and effectiveness.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.

• Coordinated event setup and breakdown, ensuring smooth service flow and customer satisfaction.
• Trained junior staff on food safety protocols and service techniques to enhance team performance.
• Established strong relationships with clients, addressing concerns promptly to foster repeat business opportunities.
• Streamlined communication between front-of-house and back-of-house teams, enhancing operational efficiency during events.
• Provided excellent service under high-pressure situations, ensuring smooth event operations.

• Managed shipping and receiving operations to achieve timely order fulfillment and maintain inventory accuracy.
• Streamlined processes to reduce shipping errors, contributing to enhanced operational effectiveness.
• Managed inventory levels through regular audits, maintaining optimal stock for customer demands.
• Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
• Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
• Inspected merchandise and sent damaged pieces for repair before shipment.

• Dean's List [Spring 2024]
• Dean's List [Fall 2024]
• Dean's List [Fall 2025]
• Alpha Delta Pi Sorority Member
• Miami League Pickleball President
• Miami Club Pickleball Team Member

Capstone Projects:

College Artisan Shop Campus Engagement and Integration,

Project Consultant

• Developed a strategic marketing and campus engagement plan for a local retailer, including market research, SWOT analysis, and a student ambassador program to increase brand awareness and community engagement.

Oxford Country Club Strategic Consulting Project,

Project Consultant

• Conducted research and stakeholder analysis to develop a strategic membership growth plan focused on increasing engagement, modernizing communication, and attracting younger families.