Allison Catalina Teague
Milton,GA
Summary
Enthusiastic and customer-focused bilingual professional fluent in English and Spanish, I leverage strong communication and interpersonal skills to enhance the travel experience for diverse clientele. Adaptable and committed, I thrive in fast-paced environments and am eager to join Delta's In-Flight Services team as a Bilingual Flight Attendant. My dedication to creating positive experiences for passengers ensures dependable service, and I am prepared to embrace flexible work hours. Driven to complete comprehensive training, I am excited about the opportunity to contribute to a dynamic team and elevate the travel experience at Delta.
Overview
3
3
years of professional experience
Work History
Transportation Safety Manager
Rooter ProXpress
01.2023 - Current
- Providing ongoing coaching and mentoring to staff members, fostering a commitment to continuous learning and professional development in the field of transportation safety.
- Reduced accident rates through rigorous safety audits and timely corrective actions.
- Implemented fleet maintenance programs that contributed to increased vehicle lifespan and reduced downtime due to mechanical issues.
- Established strong communication channels between safety management and frontline staff, promoting transparency and fostering trust.
- Enhanced transportation safety by implementing comprehensive training programs for drivers and staff.
Customer Service Representative
Rooter ProXpress
10.2021 - Current
- Managed fast-pace & high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Education
High School Diploma -
Greater Lawrence Technical High School
Andover, MA06-2008
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Safety audits
- Hazard Identification
- Accident investigation
- Transportation Planning
Languages
Spanish
Native or Bilingual
Timeline
Transportation Safety Manager
Rooter ProXpress
01.2023 - Current
Customer Service Representative
Rooter ProXpress
10.2021 - Current
High School Diploma -
Greater Lawrence Technical High School
Similar Profiles
Carlos ChavezCarlos Chavez
Supervisor / Sales at Roto-Rooter Plumbing & Drain ServicesSupervisor / Sales at Roto-Rooter Plumbing & Drain Services
Eliazar SalazarEliazar Salazar
Water Restoration Technician at Roto-Rooter ServicesWater Restoration Technician at Roto-Rooter Services
Sara PulliamSara Pulliam
Warehous/ Fleet Manager at ARS Rescue RooterWarehous/ Fleet Manager at ARS Rescue Rooter