Experience delivering customer service and administrative excellence, including support and public interaction. Excels in calander management, scheduling, data entry and database administration.
Overview
3
3
years of professional experience
Work History
Salon Receptionist
V Boutique & Salon
02.2021 - 01.2023
Consistently kept reception area clean and tidy and maintained presence at desk area.
Developed relationships with guests to meet client needs and encourage repeat service.
Learned details of types of treatments and procedures in order to answer questions from spa guests.
Communicated with spa team members if clients canceled or changed appointment times.
Receptionist
NWE Sales
07.2020 - 12.2021
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Handled cash transactions and maintained sales and payments records accurately.
Maintained confidentiality of information regarding clients and company.
Provided clerical support to company employees by copying, faxing, and filing documents.