ALLISON SMITH
British Swim School
VALLEJO,CA
27
years of professional experience
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Work History
Customer Service Representative
3 Years 8 Months- Delivered exceptional customer support, resolving inquiries and issues effectively.
- Fostered relationships with parents and students, contributing to community engagement efforts.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
ABA Assistant
10 Months- Conducted data collection and analysis to track student progress and adjust interventions.
- Assisted in the development of IEPs by providing input on appropriate goals, accommodations, modifications, and supports for each student.
- Collaborated with families and educators to ensure consistency in therapy approaches across environments.
- Conducted data collection and analysis to track student progress and adjust interventions as needed.
Assistant Teacher
1 Year 9 Months- Developed and implemented engaging lesson plans to support diverse learning styles.
- Collaborated with lead teachers to assess student progress and tailor instruction accordingly.
- Facilitated small group activities to enhance student understanding of core subjects.
- Assisted in classroom management, fostering a positive and inclusive environment.
Full-Time Nanny
4 Years- Supervised daily activities, ensuring a safe and nurturing environment for children.
- Developed engaging educational activities that promoted cognitive and social development.
- Managed meal preparation, focusing on nutrition and dietary needs of children.
- Coordinated schedules, balancing school, extracurricular activities, and family commitments.
1 Year
2 Years 7 Months
Education
Bachelor of Arts - Child Development
GPA: 3.55
Associates - Human Services
- Related Courses Include: Introduction to Child Growth and Development, Children’s Literature Program, Family and Social Issues, Introduction to Early Childhood Theory and Practice, Teaching to Diversity, Research Human Development, The Child, Family and Community, Cross-Cultural Perspective, Field Experience
- GPA: 3.57
Master of Science - Psychology
Skills
Management
Communication
Research
Accomplishments
- National Deans List
- PHI THETA KAPPA Society Member
Timeline
Customer Service Representative
British Swim School
11.2022 - 07.2026Read More
ABA Assistant
ARC George Miller Center
11.2018 - 09.2019Read More
Assistant Teacher
North Hills Christian School
12.2013 - 09.2015Read More
Full-Time Nanny
Cheronda Adeyemo
11.2009 - 11.2013Read More
Sonshine Morning Preschool
01.2005 - 01.2006Read More
Napa Valley College Child Care Center
10.1999 - 05.2002Read More
Napa Valley College
Associates from Human Services
Read More
California State University
Bachelor of Arts from Child Development
Read More
National Unversity
Master of Science from Psychology
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