Allissa Arnold
Florence,AL
Summary
Dynamic hospitality professional with a proven track record at Big Bad Breakfast, excelling in customer service and team training. Recognized for strong multitasking abilities and an engaging personality, I consistently enhanced guest experiences while maintaining high standards of cleanliness and compliance. Committed to fostering teamwork and operational excellence.
Overview
7
7
years of professional experience
Work History
Bartender
Big Bad Breakfast
02.2022 - Current
- Prepared and served a variety of cocktails and beverages efficiently during busy shifts.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Engaged with customers to provide excellent service and enhance overall dining experience.
- Collaborated with kitchen staff to synchronize food and drink orders for timely delivery.
Cashier Team Lead
Walmart
08.2020 - 05.2022
- Supervised cashier team, ensuring efficient customer service and adherence to store policies.
- Trained new cashiers on point-of-sale systems and customer engagement techniques.
- Monitored cash handling procedures to maintain accuracy and prevent discrepancies.
- Resolved customer inquiries and issues, enhancing overall shopping experience.
Sales Associate Supervisor
TJX Companies
03.2018 - 08.2020
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained new sales associates on customer service standards and operational processes.
- Assisted in inventory management, maintaining accurate stock levels and minimizing shrinkage.
- Resolved customer inquiries and complaints, enhancing overall shopping experience.
- Coordinated merchandise displays to optimize sales potential and store aesthetics.
Education
Bachelor Of Communications - Digital Communications And Media
University of North Alabama
Florence, ALSkills
- Strong multitasking
- Customer service
- Highly reliable
- Engaging personality
- Team training and development
- Hospitality and guest service
Timeline
Bartender
Big Bad Breakfast
02.2022 - Current
Cashier Team Lead
Walmart
08.2020 - 05.2022
Sales Associate Supervisor
TJX Companies
03.2018 - 08.2020
Bachelor Of Communications - Digital Communications And Media
University of North Alabama
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