Allissa Smith
Reno
Summary
Detail oriented and compassionate healthcare professional with experience in patient scheduling, medical records, and order entry in a fast-paced setting. Strong analytical, organizational, and communication skills with commitment to accuracy, HIPAA compliance, and excellent customer service.
Overview
5
5
years of professional experience
Work History
IMAGING SCHEDULING REPRESENTATIVE
RENOWN HEALTH
Reno, NV
04.2024 - 03.2026
- Schedule imaging appointments based on provider orders, patient needs, and departmental availability.
- Ensure confidentiality and security of patient data in accordance with HIPAA regulations.
- Communicate effectively with patients, providers and clinical staff regarding scheduling and preparation requirements.
- Manage appointment calendars using electronic health record systems for accuracy and efficiency.
Licensed Nail Technician
Self Employed
06.2021 - 06.2024
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Managed daily operations, ensuring high-quality nail services and client satisfaction.
- Implemented inventory control systems, optimizing product availability and reducing waste.
Education
CPC + CPB -
AAPC
2026
Nail license -
PAUL MITCHELL
06-2021
Skills
- Attention to detail
- Communication
- Organization skills
- Time management
- Scheduling
- Customer service
- Critical thinking
Timeline
IMAGING SCHEDULING REPRESENTATIVE
RENOWN HEALTH
04.2024 - 03.2026
Licensed Nail Technician
Self Employed
06.2021 - 06.2024
CPC + CPB -
AAPC
Nail license -
PAUL MITCHELL