Allissa (Macie) Hamilton
Orchard Park,NY
Summary
Driven professional with a proven track record in the hospitality industry, notably at WIND Japanese & Thai. Excelled in service-oriented communication and time management, enhancing guest satisfaction and operational efficiency. Demonstrated problem-solving skills by efficiently training new employees and managing restaurant operations, leading to a significant improvement in service delivery and guest turnover.
Overview
4
4
years of professional experience
Work History
Runner/Lead Busser/Host
WIND Japanese & Thai
Buffalo, NY
2023.04 - 2023.08
- Welcomed arriving guests
- Delivered meals and drinks promptly to guests.
- Training new employees
- Efficiently bused and reset tables ensuring prompt turnover.
- Enhanced presentation by garnishing dishes before service.
- Managed tasks for both opening and closing restaurant shifts.
Maitre D'
Lloyd Taco
Williamsville, NY
2021.08 - 2022.11
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Processed customer orders efficiently.
- Monitored back-of-house supplies and handled timely restocking.
- Resolved customer inquiries regarding menu items.
Server/Busser
Marygold Manor
Cheektowaga, NY
2019.06 - 2021.11
- Coordinated banquet events including weddings, birthdays, and showers.
- Deliver culinary and drink service to guests.
- Ensured rooms remained spotless before, during, and after events.
- Cleared and set tables efficiently.
- Maintained efficiency in cutting cakes and preparing appetizers.
Education
Bachelor of Science - Nursing
SUNY University At Buffalo
Buffalo, NY2027-05
High School Diploma -
Maryvale High School
Cheektowaga, NY2023-06
Skills
- Service-Oriented Communication
- Communication
- Problem solving
- Time management
Affiliations
- Full time nursing student
- Working part-time in the health field
- Part-time member at Newton Abbott Fire Company
Languages
English
Native/ Bilingual
Bulgarian
Native/ Bilingual
American Sign Language
Limited
References
References available upon request.
Timeline
Runner/Lead Busser/Host
WIND Japanese & Thai
2023.04 - 2023.08
Maitre D'
Lloyd Taco
2021.08 - 2022.11
Server/Busser
Marygold Manor
2019.06 - 2021.11
Bachelor of Science - Nursing
SUNY University At Buffalo
High School Diploma -
Maryvale High School