ALLISSON THOMPSON
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Multilingual Translator experienced in interpreting documents and spoken words. strengths in verbal and written communication.
Overview
5
5
years of professional experience
Work History
Generalist
MedRite Urgent Care
Queen, NY
07.2023 - Current
- Handled diverse functions as a generalist in the department.
- Maintained positive working relationship with fellow staff and management.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- creating name badges , patient registration, administration and direction.
Administrative assistant
Long
Island city, Ny
11.2021 - 10.2022
- Collaborated with colleagues from other departments and executed other task as required
- Classify , record and archive information
- Responsible for finalizing , printing and binding of material in timely manner
- Prepare , review reports , presentations and finished documents relative to executives assignments.
Receptionist
Us One Driving School
New York
09.2021 - 10.2021
- Call center representative - Scheduling classes - Translator - Retail sales associate - Cashier backup - Customer support
- Mana products
Secretary
Law Offices of Eitan Dagan
New York
07.2021 - 08.2021
- Review cases about insurance, issues with a companies and seal receipts of processing a payment
- Organization and archiving documents
- Fax, emails, phone calls.
Steiner Studios
Brooklyn, New York
03.2021 - 07.2021
- Supervising on disinfecting - Inventory of supplies
Manager assistant
Boost Mobile
Brooklyn, New York
06.2020 - 02.2021
- Sales person inventory - Cashier - Archiving and digitization technique
Manager assistant
Fabco Shoes, Queens
New York
10.2019 - 04.2020
- Customer Service - Cashier - Organize stocks - Organize schedules - Teamwork
Education
GED -
Jamaica Learning Center
Jamaica, NY06.2017
Skills
- Fax / Scan / Copies / Phone calls
- Excel / Power Point / Word / Windows Outlook
- Customer Service
- Time Management
- Interpersonal, organization and communication skills
- Teamwork
- Documentation Skills
Languages
Languages
Spanish
Native/ Bilingual
Timeline
Generalist
MedRite Urgent Care
07.2023 - Current
Administrative assistant
Long
11.2021 - 10.2022
Receptionist
Us One Driving School
09.2021 - 10.2021
Secretary
Law Offices of Eitan Dagan
07.2021 - 08.2021
Steiner Studios
03.2021 - 07.2021
Manager assistant
Boost Mobile
06.2020 - 02.2021
Manager assistant
Fabco Shoes, Queens
10.2019 - 04.2020
GED -
Jamaica Learning Center