Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Manager
Domino's Pizza
Dallas, TX
03.2022 - Current
Accomplished multiple tasks within established timeframes.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
Take payments
Meet monthly company goals
Oversee time management
Prepare meetings
Clean and disinfect all areas
Cash handling
Stay in compliance with OSHA guidelines
Manager
Chickasaw Point Golf Course
Kingston, OK
03.2021 - 07.2022
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Order supplies
Perform opening and closing duties
Answer calls
Manage employee schedules
Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
Assistant Manager
Burger Shoppe
Kingston, OK
01.2016 - 10.2021
work in fast pace environment
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Developed strong working relationships with staff, fostering a positive work environment.
Answer phone calls and solve customer problems
check and balance register
Scan, file, fax and make copies of documents
Run errands
Receptionist
Farmers Insurance Agency
Ventura, CA
02.2014 - 04.2016
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Responded to inquiries from callers seeking information.
Answered central telephone system and directed calls accordingly.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Enhanced accuracy of record-keeping with diligent maintenance of logs and records.