Allistair Josh (AJ) Lizardo
Lakewood,CA
Summary
Adept in hospitality service expertise and proficient with POS systems, I enhanced dining experiences at Umaya Ramen LLC and Class 302 through exceptional customer service and efficient team collaboration. Achieved notable customer satisfaction by mastering multitasking in high-volume settings, underscoring my ability to elevate service standards and trained new staff.
Overview
5
5
years of professional experience
Work History
Server
Umaya Ramen LLC
Cerritos, CA
12.2024 - Current
- Monitored dining room for cleanliness and proper set-up at all times.
- Checked food before serving it to customers.
- Handled money accurately while closing shifts.
- Responded efficiently to guests and complaints in a professional manner.
- Maintained knowledge of current menu items and preparation methods.
- Collaborated with restaurant staff members to ensure efficient operations within the restaurant.
- Assisted in training new servers.
- Operated Toast POS.
Server
Class 302 Cerritos
Cerritos, USA
05.2020 - 09.2023
- Serve and seat customers
- Make and serve desserts
- Take orders for dine-in/take-out
- Handle the register/cashier
- Provided guidance to trainees
- Cleared out tables and cleaned up after customers
- Deliver food to customer tables
- Serve customers
- Ensure customer satisfaction
- Operated Square POS.
Education
Mechanical Engineering
CSUF
Fullerton, CA05-2028
Skills
- Table bussing
- Hospitality service expertise
- Dining customer service
- High volume dining
- Multitasking and organization
- Customer service
Languages
- English
- Tagalog
Timeline
Server
Umaya Ramen LLC
12.2024 - Current
Server
Class 302 Cerritos
05.2020 - 09.2023
Mechanical Engineering
CSUF