Allixandra Wetmore
Needles,CA
Summary
Experienced medical assistant with 15+ years in front and back office operations. Skilled in patient care, administrative tasks, and seeking opportunities for continued growth and development in the field of healthcare.
Overview
18
18
years of professional experience
Work History
Front Desk Associate
Exceptional Community Hospital
Bullhead City, AZ
04.2024 - Current
- Handle clerical tasks: mail, faxing, copying, and scanning.
- Answer and direct phone calls professionally.
- Communicate effectively with patients, visitors, and vendors.
- Maintain accurate spreadsheets and patient logs.
- Obtain and manage patient demographics and financial info.
- Maintain and audit patient charts, scan documents into EMR.
- Register patients for various services in compliance with EMTALA.
- Verify insurance, perform Admission Notifications and Authorizations.
- Explain benefits, collect payments, and process transactions.
- Communicate with Central Billing Office to resolve errors.
- Facilitate deposits and cash reconciliations.
- Ensure confidentiality and HIPAA compliance.
- Perform additional assigned duties.
Special Education Paraeducator
San Bernardino County Superintendent of Schools
Needles, CA
08.2023 - Current
- Assist teacher in various curriculum areas such as academic, vocational education, and social skills.
- Provide student care activities including toileting, diapering, and feeding.
- Prepare educational materials and classroom resources.
- Effectively supervise students and maintain a safe environment.
Patient Care Coordinator/Front and Back Office Medical Assistant
Tri-state Community Healthcare Center
Needles, CA
08.2022 - 08.2023
- Answered patient calls, emails, and questions, including finding insurance estimate.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Assisted care team with setting goals for quality assurance.
- Maintained accurate records of all patient care activities using electronic health record systems.
- Monitored vital signs including temperature, blood pressure, pulse rate, respiration rate, height, weight.
- Obtained blood urine specimens to send out.
- Assisted providers in performing various procedures related to patient care needs.
Admissions Coordinator
Colorado River Medical Center
Needles, CA
11.2011 - 08.2022
- Answered and transferred incoming calls to appropriate departments, personnel, or outside lines.
- Provided customer service.
- Check-in patients and assist with admissions process.
- Input information into medical records and scan documents.
- Implemented admissions best practices and oversee staff.
- Monitored patient accounts and insurance coverage.
- Obtained authorizations and ensure billing procedures.
- Coordinated with medical staff to ensure that all necessary paperwork was completed prior to scheduled procedures.
Lab and Back Office Medical Assistant
Fort Mojave Indian Health Center
Mohave Valley, AZ
05.2009 - 11.2011
- Maintained an accurate inventory of supplies.
- Prepared exam rooms and patients for exams.
- Collected and reviewed patient medical history and medication lists.
- Documented results and patient information in appropriate systems and EMR.
- Obtained vital signs.
- Administered vaccinations and childhood immunizations.
- Assisted in wound care treatments, and dressing changes.
- Monitored patient wounds for signs of infection or healing progression and performed routine cleaning duties.
- Collected and tested urine specimens, including UA, HCG, microalbumin, and cultures.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Performed quality control checks on all equipment daily to ensure accuracy of results.
Back Office Medical Assistant
ZAK Medical Center
Fort Mohave, AZ
06.2006 - 05.2009
- Performed administrative duties such as filing, faxing, copying, scanning and mailing of documents.
- Assisted with patient registration and paperwork, including verifying insurance coverage and collecting co-pays.
- Prepared exam rooms prior to patient visit by stocking supplies and ensuring cleanliness of space.
- Collected urine specimens.
- Blood sampling performed for PT/INRs, blood glucose, and Hemoglobin/Hematocrits.
- Assisted physician with minor procedures.
- Prepared for and assisted with PAP smears.
- Ensured that all medications were ordered correctly according to physician instructions.
- Followed up on test results with appropriate action taken if needed.
Education
Medical Assisting Certificate -
Mohave Community College
05.2009
Skills
- Customer Service
- Communication Skills In Person and Over Phone
- Multi-line Phone Systems and Switchboard
- 90 WPM
- 10-Key Typing
- EMR Systems
- Insurance Verification
- Coding and Billing
- Referrals and Authorizations
- Preparing Charts
- Obtaining Medical Information
- Updating Records
- Basic Data Collection
- Patient Intake
- Providing Education and Information
- Reviewing Patient Medications, Tests, and Examination Results
- Vital Signs
- Administering Injections and Vaccinations
- Childhood Immunizations
- VFC Program
- Specimen Collection and Processing
- Wound Care
- Dressing Changes
- Biopsies
- Cultures
- TB Testing
- Pap Smears
- EKG
- Ear Lavage
- Staple Removal
- DEXA Scans
Timeline
Front Desk Associate
Exceptional Community Hospital
04.2024 - Current
Special Education Paraeducator
San Bernardino County Superintendent of Schools
08.2023 - Current
Patient Care Coordinator/Front and Back Office Medical Assistant
Tri-state Community Healthcare Center
08.2022 - 08.2023
Admissions Coordinator
Colorado River Medical Center
11.2011 - 08.2022
Lab and Back Office Medical Assistant
Fort Mojave Indian Health Center
05.2009 - 11.2011
Back Office Medical Assistant
ZAK Medical Center
06.2006 - 05.2009
Medical Assisting Certificate -
Mohave Community College
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