Abdul Mahar
North Brunswick ,NJ
Summary
Results-driven professional with a strong passion for technology products and a proven track record of delivering exceptional customer experiences. Quick to learn and adapt to new technologies, with excellent communication and interpersonal skills that foster meaningful interactions with both customers and team members. Adept at upselling by identifying customer needs and recommending additional products or services that enhance their experience. Committed to creating an inclusive and respectful environment. Flexible and dependable, with availability to accommodate diverse business needs.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Front Desk Associate
UFC Gym Woodbridge
01.2023 - Current
- Facilitated the onboarding process for new gym members by providing tour sessions that covered facility usage rules and guidelines.
- Sold gym memberships by effectively highlighting program benefits and addressing client needs to drive sales and membership growth.
- Increased gym membership retention by fostering a positive and motivating workout environment.
- Provided exceptional customer service to gym members, addressing questions or concerns promptly and professionally.
- Projected positive atmosphere, making gym welcoming and inviting.
- Boosted overall gym cleanliness and organization by maintaining equipment and ensuring safe workout conditions.
Team Member
Rita's Italian Ice
06.2022 - 06.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Crew Team Member
Dunkin' Donuts
04.2022 - 06.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared food and beverages, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Collaborated with team members to complete orders.
Education
Rider University
Trenton, NJ 09.2023 - 05.2024
Middlesex County College
Edison, NJ 09.2024 -
High School Diploma -
North Brunswick Township High School
North Brunswick, NJ06.2023
Skills
- Technology Proficiency
- Customer Service Excellence
- Effective Communication
- Customer Service
- Adaptability
- Problem-solving skills
- Time Management
Certification
- CPR
- AED
Languages
Urdu
Native or Bilingual
Timeline
Middlesex County College
09.2024 -
Rider University
09.2023 - 05.2024
Front Desk Associate
UFC Gym Woodbridge
01.2023 - Current
Team Member
Rita's Italian Ice
06.2022 - 06.2023
Crew Team Member
Dunkin' Donuts
04.2022 - 06.2022
High School Diploma -
North Brunswick Township High School
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