Yahir Pedroza
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
5
5
years of professional experience
Work History
Front Desk Associate
Planet Fitness Gym
04.2022 - Current
- Assist with club operations, ensuring the gym is clean and functioning smoothly.
- Provide exceptional customer service and maintain a welcoming and judgment free atmosphere for all members.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to members.
- Drive membership sales, promote services and upsell products to meet sales goals.
Detail Specialist
RTP Customs
04.2024 - 09.2024
- Delivered outstanding results under pressure; consistently meeting tight deadlines without compromising quality.
- Performed highly detailed work, including assembly finishing, and quality control, ensuring quality craftsmanship to return products looking OEM.
- Managed inventory of supplies and material, making sure all necessary components were available for production.
- Operated CNC machine to create precise and customized products based on client specifications.
Merchandise Associate
TJX
02.2020 - 08.2021
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Built furniture and assisted with helping customers to their vehicles
Education
High School Diploma -
Lassiter High School
Marietta, GA04-2021
Skills
- Sales & Customer Service: Strong ability to drive sales, promote products, and build lasting customer relationships
- Communication: Excellent verbal and written communication, able to engage with diverse customers and team members
- Problem-Solving: Skilled at resolving customer complaints and issues to ensure satisfaction and retention
- Time Management: Ability to multitask and manage time effectively in fast-paced environments
- Team Collaboration: Experience working in team-oriented environments to achieve collective goals
- Technology Proficiency: Knowledge of POS systems, Microsoft Office Suite, and basic inventory management
- Product Knowledge: Expertise in fitness equipment, apparel, and accessories (from Planet Fitness and TJ Maxx experience)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Detail Specialist
RTP Customs
04.2024 - 09.2024
Front Desk Associate
Planet Fitness Gym
04.2022 - Current
Merchandise Associate
TJX
02.2020 - 08.2021
High School Diploma -
Lassiter High School
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