ALLIYAH HOPKINS
Lincoln,NE
Summary
PROFESSIONAL SUMMARY
Hi there! I'm a skilled human sympathizer with nine years of successful customer and interpersonal experience. Extremely skilled at prioritizing responsibilities in the face of challenging deadlines while remaining a motivated optimist. Rounded leader with experience managing and maintaining balanced work relationships having excellent verbal, written, and most importantly listening skills. Well-versed in handling incoming and outgoing calls and processing information quickly. Though being personable and dedicated to pursuing the highest level of customer satisfaction is always my top priority!
Overview
9
9
years of professional experience
Work History
Supervising Agent
Globe Life Liberty National
10.2023 - 12.2023
- After completing my PSI state exam I was awarded my residents license to solicit and sell insurance in the state of Nebraska.
- I was hired on as an agent with management in mind after completion of my exam.
- I was successful in beginning to learn the fiduciary qualities of running a business, the conditions of insurance, as well as sharpen my communication skills.
- After some success and promoting quickly I am now looking to compliment my skillset in a different line of work.
- Attaining a more balanced and sustainable schedule while still perusing my interests is my goal.
Server/ Manager
Piedmont Bistro by Venue
06.2019 - Current
- Fostered a warm and comfortable environment for multiple parties at once while always putting the customers specific requests and needs first.
- Mastered the predominant skill of multitasking while remaining timely and efficient.
- Oversaw the restaurant while coordinating efficiency in all departments and ensuring customer satisfaction.
- As a shift manager I delegated responsibilities among team members and often monitored daily revenue while ensuring clerical efficiency.
- Frequently complimented by customers for going above and beyond my normal responsibilities.
Store trainer/ Mangager
Pizza HUT LLC
12.2014 - 10.2018
- Starting as a cook then working up to trainer and then shift manager.
- Oversaw the skills and training of all oncoming members while enforcing procedures and standards to all staff.
- Worked hard to align company goals with customer outcomes and increased satisfaction by providing exceptional service.
- Learned to manage quarterly and annual revenue as well as track inventory.
- Organized and delegated team responsibilities while working with upper management to implement continuous improvements and help the team achieve its objectives.
Education
High School Diploma -
Lincoln North Star High School
Lincoln, NE05.2017
Skills
- Team Trainer and motivator
- Organized and determined
- Proficient written and oral communication
- Computer efficient
License's
NE Producer's Life and Annuities; Sickness, Accident and Health:
Obtained my residents license in pursuit of a career in life and health insurance. I am certified for two years ending October 2025.
Timeline
Supervising Agent
Globe Life Liberty National
10.2023 - 12.2023
Server/ Manager
Piedmont Bistro by Venue
06.2019 - Current
Store trainer/ Mangager
Pizza HUT LLC
12.2014 - 10.2018
High School Diploma -
Lincoln North Star High School