Alliyah Rowe
Glassboro,NJ
Summary
Driven by a results-focused approach, I leveraged my complex problem-solving and teamwork skills at Jefferson Hospital to enhance patient care and satisfaction. My experience spans supervising kitchen operations at Camden County Jail to streamlining healthcare processes, demonstrating adaptability and a commitment to excellence. Achieved significant improvements in team efficiency and safety compliance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Kitchen Inmate Supervisor
Camden County Jail
08.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Proved successful working within tight deadlines and a fast-paced environment.
Unit Secretary
Advanced Subacute Rehab Center
06.2022 - 06.2023
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
Patient Care Technician
Jefferson Hospital
01.2019 - 05.2022
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Medical Assistant
Advocare Kressville Pediatrics
01.2021 - 01.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Education
No Degree -
Harris School of Business - Voorhees
Voorhees, NJ01.2019
High School Diploma -
Timber Creek Regional High School
Erial, NJ06.2016
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Staff Discipline
- Processes and procedures
- Policy Enforcement
- [Software] experience
- Teamwork and Collaboration
- Multitasking
- Adaptability and Flexibility
Certification
- NCET - EKG Technician
- NCPCT - Patient Care Technician
- PT - Phlebotomy Technician
Timeline
Kitchen Inmate Supervisor
Camden County Jail
08.2023 - Current
Unit Secretary
Advanced Subacute Rehab Center
06.2022 - 06.2023
Medical Assistant
Advocare Kressville Pediatrics
01.2021 - 01.2022
Patient Care Technician
Jefferson Hospital
01.2019 - 05.2022
No Degree -
Harris School of Business - Voorhees
High School Diploma -
Timber Creek Regional High School
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