Reliable professional experienced in guest service and administrative support. Skilled in fostering customer relationships and facilitating seamless communication. Committed to enhancing operational efficiency and ensuring positive experiences for all patrons.
Overview
15
15
years of professional experience
Work History
Entrance Greeter
AMC Theaters
Sugar Land
04.2020 - 12.2022
Greeted guests upon arrival, assisting with inquiries and providing directions to enhance their visit.
Guided patrons to theaters and seating areas, ensuring smooth transitions for optimal guest experience.
Facilitated efficient entry processes by assisting with ticket scanning.
Addressed guest inquiries about showtimes and theater amenities, improving overall guest satisfaction.
Volunteer Office Assistant
Fort Bend Center For Independent Living
Sugar Land
01.2016 - 12.2018
Provided administrative support to staff by efficiently managing document processing, filing, and supply orders to ensure smooth operations.
Answered incoming calls professionally, facilitating effective communication by directing callers to the appropriate personnel.
Welcomed visitors at reception, ensuring a friendly and professional atmosphere., determined their needs and directed them to the appropriate personnel.
Safeguarded sensitive information and documents by adhering to privacy protocols. of sensitive information and documents.
Freight Merchandising Associate
Kohl's
09.2007 - 04.2012
Assisted in gathering and moving materials and equipment for assigned displays.
Packed and unpacked items, checking breakables before stocking on shelves.
Stored and organized items in tool or supply rooms, allowing for easy retrieval.