Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allura Townsend

New York

Summary

Dynamic professional with a proven track record in customer service and teamwork, demonstrated at Sun Fresh Deli through building strong customer relationships and enhancing sales revenue. Excelled in high-pressure situations in the US Army, showcasing exceptional problem-solving skills and leadership. Adaptable and reliable, with expertise in kitchen operation and client service.

Overview

2025
2025
years of professional experience

Work History

Sales Associate

Sun Fresh Deli
New York, NY
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Increased customer loyalty with personalized shopping experiences and attentive service.

Soldier

US Army
Ft. Jackson, SC
01.2024 - 01.2025
  • Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
  • Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
  • Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
  • Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
  • Assembled, disassembled and maintained various weapons for operational readiness.

Sales Associate

Olive Garden
Mesquite, TX
08.2022 - 05.2023
  • Served food to customers, ensuring a positive dining experience.
  • Maintained a clean and organized kitchen area to ensure a hygienic and welcoming environment for customers.
  • Collaborated with kitchen staff to ensure seamless operations and timely service.
  • Prepared and served food items to enhance customer satisfaction.
  • Directed a team of servers to ensure seamless service delivery and operational efficiency.

Education

Associate Of Applied Business - Financial Analysis

University of Houston
Houston, TX

High School Diploma -

Crandall High
Forney, TX
05.2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Reliable and punctual
  • Exceptional customer service
  • Outgoing personality
  • Flexible schedule
  • Stocking and receiving
  • Client service
  • Cash register operation
  • Adapt to diverse groups

Timeline

Soldier

US Army
01.2024 - 01.2025

Sales Associate

Olive Garden
08.2022 - 05.2023

Sales Associate

Sun Fresh Deli

Associate Of Applied Business - Financial Analysis

University of Houston

High School Diploma -

Crandall High
Allura Townsend