Allure Holmes
Fayetteville,NC
Summary
Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
2
2
years of professional experience
Work History
Income Maintenance Caseworker II
Cumberland County Department Of Social Services
Fayetteville, NC
07.2024 - Current
- Reviewed and evaluated client applications for eligibility of public assistance programs.
- Interpreted policies, laws, and regulations relevant to assigned caseloads.
- Granted, modified, denied, or terminated assistance based on key information and eligibility determination.
Receptionist
One Links Mechanic Shop
Fayetteville, North Carolina
08.2023 - 05.2024
- Ensured safety protocols were followed while working on vehicles.
- Consulted with customers regarding service options available based upon their needs.
- Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
- Researched parts availability from vendors in order to complete repairs efficiently.
- Kept detailed records of repairs, labor involved and parts used.
Education
Bachelor of Science - Psychology
Fayetteville State University
Fayetteville, NC05-2024
Skills
- Microsoft
- Leadership
- Time management
- Case management
- Policy interpretation
- Critical thinking
- Communication skills
- Maintains confidentiality
- Interviewing techniques
- Eligibility determination
- Customer service
- Customer support
- Complaint resolution
- Attention to Detail
- Decision-Making
Timeline
Income Maintenance Caseworker II
Cumberland County Department Of Social Services
07.2024 - Current
Receptionist
One Links Mechanic Shop
08.2023 - 05.2024
Bachelor of Science - Psychology
Fayetteville State University
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