Allure Mitchell
Pasadena,California
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Highly dependable, ethical, and reliable support specialist and leader that blends advanced organizational, technical, and business acumen. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Guest Services Associate
Massage Envy
05.2023 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Provided guest relations, schedule development, data management, and payment processing.
- Booked appointments, accepted payments, and answered guest questions.
- Fostered close-knit relationships with clients by exemplifying top-notch customer service to drive revenue.
- Conducted financial audits on a scheduled basis.
Student Assistant
California Polytechnic State University, Pomona
10.2019 - 05.2023
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
- Assisted with event planning and coordination to keep events successful and provide positive experiences for attendees.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Clerical Assistant
Pasadena City Hall
06.2019 - 08.2019
- Managed records and data transfer, ensuring traceability and improving operations through automated systems.
- Managed relational database to store information for reference, reporting, and analysis.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Political Intern
Assemblyman Chris Holden District's Office
06.2018 - 09.2018
- Delivered political subject matter expertise to government representatives and civic officials.
- Identified, researched, and tracked legislative issues relevant to current public issues.
- Drafted articles, letters, reports, and technical documents on policy and public affairs issues for publication.
Education
Bachelor of Science - Business Administration
California State Polytechnic University, Pomona
Pomona, CA05.2023
Skills
- Reporting Efficiency and Accuracy
- Data Inputting
- Communication and Interpersonal Skills
- Document Typing and Formatting
- Microsoft Office
- Digital Marketing
- Strategic Content Planning
- Objective and Strategy Determination
- Marketing and Advertising Strategies
Accomplishments
- Cal Poly Pomona's Dean's List
- Nominated for a medicine and forensic science program at UCLA and attended.
Affiliations
- KIWANIS
- Eye Dreams
Timeline
Guest Services Associate
Massage Envy
05.2023 - Current
Student Assistant
California Polytechnic State University, Pomona
10.2019 - 05.2023
Clerical Assistant
Pasadena City Hall
06.2019 - 08.2019
Political Intern
Assemblyman Chris Holden District's Office
06.2018 - 09.2018
Bachelor of Science - Business Administration
California State Polytechnic University, Pomona