Alison Mchenry
Kent,OH
Summary
Detail-oriented college student with 4+ years of experience in customer service. Efficient in performing administrative and front-desk tasks. Successful at working in fast-paced environments and striving to meet customer needs and satisfaction.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Walgreens
12.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Server
Pepper Pike Country Club
09.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Tanning Consultant
Palm Beach Tan
05.2022 - 12.2023
- Cleaned and sanitized tanning beds and rooms.
- Maintained knowledge of current sales, promotions and policies and answered customer questions.
- Used cash registers to handle cash and credit card transactions, money and receipts.
- Provided assistance communicating, typing correspondence or obtaining information.
Take-Out Server
Red Lobster
09.2022 - 05.2023
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by tidying up server stations.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Stocked service areas with supplies during slow periods.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Garnished dishes and beverages to serve visually appealing menu items.
Cashier
Save A Lot
08.2020 - 03.2022
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures and customer services.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Education
High School Diploma -
Kent State University
Kent, OH05.2026
Skills
- Customer Service
- Cleaning and Sanitizing
- Sales Strategy
- Customer Engagement
- Basic Tanning Certified
- Data Entry
- Multitasking and Organization
- Teamwork and Collaboration
- Product Knowledge
- Confidentiality and HIPAA
- Workflow Optimization
- Problem-solving skills
Timeline
Pharmacy Technician
Walgreens
12.2023 - Current
Server
Pepper Pike Country Club
09.2023 - Current
Take-Out Server
Red Lobster
09.2022 - 05.2023
Tanning Consultant
Palm Beach Tan
05.2022 - 12.2023
Cashier
Save A Lot
08.2020 - 03.2022
High School Diploma -
Kent State University