ALLY CULP
Raleigh,NC
Summary
Highly skilled professional with exceptional communication, interpersonal, and organizational skills. Seeks to leverage these abilities to successfully complete tasks. Known for reliability and a strong work ethic, with the ability to quickly adapt to new tasks and environments. Demonstrates effectiveness both as an individual contributor and as a valuable team member. Resourceful and driven, always eager to learn and passionate about driving growth and efficiency to meet the needs of the company.
Overview
11
11
years of professional experience
Work History
Personal Injury Case Manager
Ricci Law Firm
03.2024 - 12.2024
- Prioritized time-sensitive tasks to ensure deadlines were met consistently, leading to positive client outcomes
- Developed comprehensive demand packages for negotiation purposes that resulted in favorable settlements without the need for litigation
- Participated in ongoing professional development opportunities to stay current on best practices within the personal injury field – ultimately benefiting our clients and improving our firm''s overall performance
- Managed and updated case files regularly, ensuring all relevant information was easily accessible by team members when needed
- Maintained confidentiality while handling sensitive personal injury claims, fostering trust between our firm and its clients
- Provided exceptional customer service to all clients throughout the entire duration of their case – from initial contact through resolution – resulting in a high level of client satisfaction
INTERN
ALCOHOLIC BEVERAGE CONTROL LAW ENFORCEMENT
09.2021 - 08.2023
- Conducted courtroom observations to gain insight into the legal system
- Developed an understanding of the laws, procedures, and expectations related to law enforcement
- Assisted investigations into violations of ABC laws and regulations to support preparation of legal documentation
- Monitored and enforced compliance with ABC licensing regulations
- Collaborated with local law enforcement and other agencies to ensure ABC laws were enforced
- Responded to and investigated complaints regarding possible ABC law violations
SERVER
HANOVER COUNTRY CLUB
06.2020 - 07.2022
- Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
- Responded promptly to guest complaints or concerns to maintain positive relationships between restaurant management and patrons
- Effectively managed large parties by providing efficient, attentive service while ensuring accuracy with orders
ICE CREAM SPECIALIST
HALF PINT CREAMERY
04.2014 - 08.2019
- Built strong relationships with regular customers through engaging conversations about flavors and toppings
- Performed personnel activities such as supervising and training employees
- Provided excellent customer service by providing product knowledge and recommendations to customers
- Utilized problem solving skills when responding to customer complaints or resolving issues related to product quality or availability
- Maintained a clean work environment throughout shift, wiping down counters and restocking supplies as necessary
Education
BACHELOR OF SCIENCE (B.S.) - CRIMINAL JUSTICE, Sociology
EAST CAROLINA UNIVERSITY
Greenville, NC05.2023
Skills
- Leadership
- Verbal and Written Communication
- Collaboration
- Attention to Detail
- Problem-solving abilities
- Organizational skills
Volunteer Experience
- CLUB MEMBER, FORENSIC SCIENCE STUDENT ORGANIZATION, Towson, Maryland
- Assisted at a crime scene search during a police investigation in Sykesville, Maryland (2019).
Timeline
Personal Injury Case Manager
Ricci Law Firm
03.2024 - 12.2024
INTERN
ALCOHOLIC BEVERAGE CONTROL LAW ENFORCEMENT
09.2021 - 08.2023
SERVER
HANOVER COUNTRY CLUB
06.2020 - 07.2022
ICE CREAM SPECIALIST
HALF PINT CREAMERY
04.2014 - 08.2019
BACHELOR OF SCIENCE (B.S.) - CRIMINAL JUSTICE, Sociology
EAST CAROLINA UNIVERSITY
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