Summary
Overview
Work History
Education
Skills
Timeline
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Jocelyn Aguilera

South Gate

Summary

Organized and motivated employee eager to apply time management and organization skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Professional case management specialist skilled in overseeing personal injury cases through all stages. Known for collaborative team efforts and achieving client-focused outcomes. Reliable in adapting to changing case dynamics, with strong organizational and problem-solving abilities.

Overview

4
4
years of professional experience

Work History

PERSONAL INJURY CASE MANAGER

Megeredchian Law
12.2023 - Current
  • Conducted client interviews to gain a thorough understanding of their injury situation and needs.
  • Ensured accuracy of case information, medical records, and other documents related to the claims process.
  • Monitored medical treatment progress, maintaining open lines of communication with healthcare providers involved in the client''s care plan.
  • Developed comprehensive demand packages for negotiation purposes that resulted in favorable settlements without the need for litigation.

SR. CASE MANAGER ASSISTANT

Megeredchian Law
02.2023 - Current
  • Open car accident claims, send letters of representation, request police reports
  • Request and review health insurance liens
  • Requested medical reports and bills following HIPAA protocols
  • Review team demand packages for accuracy

LEGAL ASSISTANT

B & D Law Group, APLC
06.2021 - 02.2023
  • Requested medical reports and bills following HIPAA protocols
  • Open car accident claims, request police reports
  • Schedule and follow up on client appointments, procedures, and recommendations
  • Handled telephone calls and client communication

Patient Care Coordinator

Lumina HealthCare
05.2022 - 06.2022
  • Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
  • Improved patient care outcomes with meticulous follow-up on treatment plans and medications.
  • Verified patient insurance eligibility and entered patient information into system.

Education

Medical Billing and Coding

American Career College
05.2022

Skills

  • Written and Oral Communication Skills
  • Outgoing Personality
  • Medical record and bill review
  • Team leadership
  • Task prioritization
  • Self motivation
  • Attention to detail
  • Bilingual - Spanish / English
  • Problem Resolution
  • Decision-making

Timeline

PERSONAL INJURY CASE MANAGER

Megeredchian Law
12.2023 - Current

SR. CASE MANAGER ASSISTANT

Megeredchian Law
02.2023 - Current

Patient Care Coordinator

Lumina HealthCare
05.2022 - 06.2022

LEGAL ASSISTANT

B & D Law Group, APLC
06.2021 - 02.2023

Medical Billing and Coding

American Career College