Ally Dennis
Colo,IA
Summary
Dynamic individual with hands-on experience in Business Management and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
10
10
years of professional experience
Work History
Business Office Manager
State Center Specialty Care
11.2023 - 01.2025
- Responsible for overseeing daily operations, managing staff and ensuring compliance in payroll, human resources and some banking while providing excellent customer service
- Also responsible for billing, posting/balancing cash and verifying insurance coverage
- Updated reports, managed accounts, and generated reports for company database.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Project Manager
WesTech Engineering
06.2018 - 10.2023
- Met project deadlines without sacrificing build quality or workplace safety.
- Managed projects from procurement to commission.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Provided detailed project status updates to stakeholders and executive management.
- Maintained open communication by presenting regular updates on project status to customers.
- Reported regularly to managers on project budget, progress, and technical problems.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Monitored project progress, identified risks and took corrective action as needed.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Fraud Analyst
PayPal, Inc
06.2015 - 05.2018
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Evaluated customer data to identify and prevent fraudulent activities.
- Performed risk assessments to determine level of fraud risk and prioritize investigations.
- Summarized all key information regarding investigation into detailed report for delivery to client.
- Analyzed financial statements to identify discrepancies, irregularities and fraudulent activity.
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
- Reviewed transactions and receipts to identify any suspicious activity.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Bachelor of Arts - Business Management
Montana State University
Bozeman, MT01.1998
Bachelor of Science - Mechanical Engineering
Montana State University
Bozeman, MT06.2000
Skills
- Business operations management
- Business recordkeeping
- Office management software
- Staff training and development
- Expense tracking
- Payroll processing
- Relationship building
- Scheduling and calendar management
- Office administration
- Document management
- Financial administration
- Account reconciliation
- Payroll management
- Training and coaching
- Administrative support
- Office management
Timeline
Business Office Manager
State Center Specialty Care
11.2023 - 01.2025
Project Manager
WesTech Engineering
06.2018 - 10.2023
Fraud Analyst
PayPal, Inc
06.2015 - 05.2018
Bachelor of Arts - Business Management
Montana State University
Bachelor of Science - Mechanical Engineering
Montana State University
Accomplishments
- Supervised team of 9 staff members.
- Documented and resolved efficiency issues which led to better customer service and end results for the employer.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
HybridRemoteOn-SiteImportant To Me
Work-life balanceCareer advancementCompany CultureLanguages
English
Native or Bilingual
Quote
"The best way to predict the future is to create it."
Dr Forrest Shacklee
Interests
Gardening
Camping
Board Games
Hanging out with my family and my dogs