Ally Farnsworth
Cullman,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude and desire to learn and grow. Willingness to take on added responsibilities to meet team goals. Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
5
5
years of professional experience
Work History
Office Manager
Cullman Heating & Air LLC
09.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Identified and communicated customer needs to supply houses and team.
HR/EHS Admin. Assistant
Cullman Casting
11.2021 - 09.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Retail Sales Associate
Advanced Auto Parts
02.2020 - 10.2021
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Aviation - Airplane
Redstone Arsenal Flight School
Huntsville, ALAssociate of Applied Science - Flight
Wallace State Community College
Hanceville, AL07-2025
Skills
- Multitasking and Time Management
- Research and Analytical Skills
- Judgment and Decision Making
- Confidentiality and Data Protection
- Microsoft Office Suite
- Meticulous Attention to Detail
- Verbal and Written Communication
- Strong Organizational Skills
- Database and Client Management Systems
- Ease with Computers and Technology
- Customer service
- Data entry
- Payroll processing
- Maintaining files
Timeline
Office Manager
Cullman Heating & Air LLC
09.2023 - Current
HR/EHS Admin. Assistant
Cullman Casting
11.2021 - 09.2023
Retail Sales Associate
Advanced Auto Parts
02.2020 - 10.2021
Aviation - Airplane
Redstone Arsenal Flight School
Associate of Applied Science - Flight
Wallace State Community College
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