Ally Flitcroft
Las Cruces,NM
Summary
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Dominos Pizza Inc.
Las Cruces, NM
04.2020 - Current
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Created reports on sales trends, inventory levels, and financial data.
- Analyzed sales data to identify trends and adjust strategies accordingly.
Barista
Dutch Bros
Las Cruces, NM
03.2022 - 12.2022
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Created complex, hand-crafted beverages based upon customer preferences.
- Supported highest standards of conduct and service to support company reputation.
Games Coordinator
Mesilla Valley Maze Family Fun Farm
Las Cruces, NM
09.2018 - 11.2018
- Organized and coordinated game events to ensure they ran smoothly.
- Developed strategies to promote participation in gaming activities.
- Created a safe environment for all participants by enforcing rules and regulations.
- Delivered exceptional customer service to guests by explaining game rules and promptly answering questions.
- Completed training on policies and procedures, health and safety and environmental responsibilities.
- Recommended games to guests based on age and skill level to boost revenue opportunities.
Education
High School Diploma -
Centennial High School
Las Cruces, NM08-2021
Skills
- Employee Scheduling
- Employee Performance Evaluations
- Recruiting and interviewing
- Sales monitoring
- Product and service knowledge
- Cost Reduction
Timeline
Barista
Dutch Bros
03.2022 - 12.2022
Assistant Manager
Dominos Pizza Inc.
04.2020 - Current
Games Coordinator
Mesilla Valley Maze Family Fun Farm
09.2018 - 11.2018
High School Diploma -
Centennial High School