Ally Powell
Locust Grove,GA
Summary
Professional hospitality worker with strong background in delivering exceptional dining experiences. Proven ability to work with teams to ensure efficient service and guest satisfaction. Skilled in multitasking, problem-solving, and adapting to changing environments. Known for reliability, strong communication skills, and positive attitude.
Overview
4
4
years of professional experience
Work History
Restaurant Server
Crust and Craft
McDonough, GA
11.2023 - Current
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Collaborated with kitchen staff to streamline order delivery and enhance dining efficiency.
- Trained new servers on menu offerings, service standards, and POS system usage.
- Managed multiple tables simultaneously, prioritizing tasks to maintain service flow during peak hours.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
Restaurant Server
Lovin Oven
Locust Grove
11.2022 - 08.2023
- Enhanced customer experience through timely drink refills. Streamlined order-taking procedures to ensure accuracy. Improved dining environment by maintaining clean and organized tables.
- Executed end-of-day procedures, including sweeping, cleaning restrooms, dismantling drink stations, and folding silverware to maintain operational standards.
- Assisted in training new hires by demonstrating proper serving techniques, sharing best practices, and providing helpful feedback during their onboarding process.
Restaurant Server
Peach Pit
Locust Grove
12.2021 - 05.2022
- Managed customer interactions, including order entry through tablet systems and ensuring timely drink refills.
- Disassembled seating arrangements and performed mopping and sweeping to maintain cleanliness and order.
- Trained new servers on menu offerings and service standards to ensure consistency.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
Education
Diploma -
Locust Grove High School
Locust Grove05-2023
Associate of Science - General Studies
Gordon State College
Barnesville, GA05-2024
Skills
- Customer satisfaction
- Salesmanship
- Adaptability and flexibility
- Exceptional communication
- Menu memorization
- Detail-oriented
- High volume dining
Timeline
Restaurant Server
Crust and Craft
11.2023 - Current
Restaurant Server
Lovin Oven
11.2022 - 08.2023
Restaurant Server
Peach Pit
12.2021 - 05.2022
Diploma -
Locust Grove High School
Associate of Science - General Studies
Gordon State College