Ally Reeves
Suwanee,GA
Summary
Attentive with excellent work ethic and positive demeanor. Good in attending to phone calls and updating calendars and schedules. Very detail-oriented, organized and dedicated with experience as a receptionist.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Woof Gang Bakery
Suwanee, GA
05.2024 - 08.2025
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Greeted visitors and provided them with assistance.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Scheduled appointments for clients, customers, and other visitors.
- Updated daily log book with information about visitors entering the premises.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
Restaurant Hostess
Mellow Mushroom
Suwanee, GA
05.2023 - 08.2025
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Managed reservations, waitlists, and special requests for large parties.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
Kennel Technician
Unleashed Doggy Daycare
Johns Creek, GA
05.2024 - 07.2025
- Conducted behavior assessments on new arrivals to determine appropriate housing needs.
- Responded to emergency situations in a timely manner while following safety protocols.
- Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
- Ensured cleanliness of kennels through regular sanitizing and disinfecting protocols.
- Inspected kennels regularly for any possible health hazards or maintenance concerns.
- Organized supplies needed for daily operations of the kennel facility.
- Maintained records of animal feedings, treatments and other updates.
Crew Member
Tropical Smoothie
Suwanee, GA
02.2021 - 07.2022
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Assisted in the preparation of food items
- Restocked kitchen supplies including food products and utensils.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Prepared beverages
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Education
Some College (No Degree) - Nursing
Kennesaw State University
Kennesaw, GASkills
- Customer service
- Time management
- Team collaboration
- Problem solving
- Reception desk management
- Documentation and reporting
- Phone etiquette
- Calendar management
- Strategic planning
- Scheduling appointments
Certification
- CPR certified
Timeline
Receptionist
Woof Gang Bakery
05.2024 - 08.2025
Kennel Technician
Unleashed Doggy Daycare
05.2024 - 07.2025
Restaurant Hostess
Mellow Mushroom
05.2023 - 08.2025
Crew Member
Tropical Smoothie
02.2021 - 07.2022
Some College (No Degree) - Nursing
Kennesaw State University
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