Allyiah Fisher
Hostess At White Rose Cafe
Union,MO
Summary
Overall I am very good with customers. I know how to accommodate any and everyone, no matter if its in a restaurant or anywhere else. Im always open to learning something new. I am passionate about everything I do. I am a very fast learner and im efficient. I know how to handle situations with a calm head.
Overview
3
3
years of post-secondary education
2
2
years of professional experience
Work History
Hostess
White Rose Cafe
Union, MO
07.2019 - Current
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Informed servers of newly seated parties for speedy service.
- Checked and restocked server areas and organized and got change for front counter.
- Conducted dining room and server checks to assess readiness for expected customer loads.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supervised server balance and monitored table turnover to accurately seat customers.
- Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
- Used cash registers and credit card machines to cash out customers.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Answered customer questions about hours, seating and menu information.
- Kept detailed payment records throughout shift to complete cash and card payments.
- Assisted managers with quickly resolving service- and food-related issues.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members.
- Collaborated with kitchen to inform customers of wait times and answer questions about food.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
Education
No Degree -
Union High School
Union, MO 08.2018 - Current
Skills
To-go order preparation
Dining area maintenance
Bill computation
Beverage preparation
Food station setup
Dining room management
Food running
Guest seating arrangements
Menu board art
Performance improvement
Table setting knowledge
Hospitality service expertise
Ordering procedures
Reservation coordination
Group reservations management
Interactive communication skills
Menu presentation
Front-of-house display creation
Artistic
Im very passionate about art. I love painting and being creative. My favorite is drawing or painting cartoons. Im very good when it comes to appealing the eye.
Timeline
Hostess
White Rose Cafe
07.2019 - Current
No Degree -
Union High School
08.2018 - Current