Allynez Strickland
Smyrna,Delaware
Summary
Compassionate healthcare and administrative professional with 5+ years of experience across behavioral health, medical reception, and clinical support roles. Strong background in mental health services, patient coordination, clinical documentation, and HIPAA-compliant records management. Skilled in facilitating collaboration among multidisciplinary care teams within hospital, outpatient, residential, and remote healthcare environments.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
L.G. Income Tax Service LLC
02.2025 - Current
- Managed scheduling and correspondence, ensuring efficient communication and secure document handling in remote environment.
- Coordinated with accounting teams to gather and organize financial data for reporting and compliance purposes.
- Maintained accurate tax records and supporting documentation to facilitate audits and internal reviews.
Medical Receptionist
St. Luke's University Health Network
Bethlehem, PA
12.2023 - 01.2025
- Managed patient pre-registration, scheduling, and insurance verification to streamline appointment processes.
- Guided patients on MyChart access while optimizing front-desk workflows.
- Ensured accurate documentation within EPIC and upheld HIPAA compliance standards.
Administrative Assistant
Center for Integrative Psychotherapy
Allentown, PA
02.2021 - 07.2023
- Managed front office operations, ensuring smooth daily functioning of behavioral health practice.
- Coordinated scheduling and referrals, enhancing clinician support and patient flow.
- Maintained confidential patient records, facilitating accurate billing processes.
Therapeutic Support Staff
Aveanna Healthcare
Allentown, PA
08.2019 - 02.2020
- Implemented evidence-based behavioral interventions to enhance client outcomes under clinician supervision.
- Supported clients in achieving individualized treatment goals in school and home environments.
- Logged client behaviors to track progress and inform treatment strategies.
Mental Health Technician III
KidsPeace
Orefield, PA
08.2017 - 08.2019
- Executed treatment plans and utilized de-escalation techniques to effectively manage crises.
- Delivered behavioral and emotional support to residents, fostering a safe and supportive environment.
- Documented observations and collaborated with multidisciplinary care teams.
Education
Associate of Science - Psychology
Lehigh Carbon Community College
Schnecksville, PA01.2019
Certified Clinical Medical Assistant -
US Career Institute
RemoteSkills
- Patient registration and scheduling
- Behavioral health support
- Crisis intervention and de-escalation
- Trauma-informed care
- Electronic health records management
- Clinical documentation and charting
- HIPAA compliance
- Insurance verification and billing
- Multidisciplinary collaboration
- Administrative support
- Data entry and records management
- Patient communication skills
- Medical documentation practices
- Office management
Commute Relocate
Open to commute / relocate
Languages
Spanish
Professional
Timeline
Administrative Assistant
L.G. Income Tax Service LLC
02.2025 - Current
Medical Receptionist
St. Luke's University Health Network
12.2023 - 01.2025
Administrative Assistant
Center for Integrative Psychotherapy
02.2021 - 07.2023
Therapeutic Support Staff
Aveanna Healthcare
08.2019 - 02.2020
Mental Health Technician III
KidsPeace
08.2017 - 08.2019
Associate of Science - Psychology
Lehigh Carbon Community College
Certified Clinical Medical Assistant -
US Career Institute